Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,152 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,152 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13895) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2596) , Analyst (1525) , Customer Service (1480) , Expert em Interação (1409) , Content Moderator (1266) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (727) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1995 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1811 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1788 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1500 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3808 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2481 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1529 reviews)); "Bad managment and supervisor." ((in 509 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

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TP

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,152 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Senior management

4.3

Compensation and benefits

4.2

Work/Life balance

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,152 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jan 12, 2026

Positive work environment with valuable experience

Customer service

Recommend

CEO approval

Business Outlook

Pros

Friendly and supportive team environment. Good opportunity to improve communication skills. Clear procedures and structured daily workflow

Cons

Work can be quite fast-paced at times. Schedule may feel challenging during busy periods. Tasks can become repetitive over time.

TP Response

5mo

Thank you for sharing your feedback, and for being a part of our one solid team. We wish you all the best in your future endeavours. Stay safe.

5.0

Jan 6, 2026

Great experience

Customer service

Recommend

CEO approval

Business Outlook

Pros

Really funny, the activity was interesting and I really enjoyed to have time with my friends.

Cons

I do not have any cons.

TP Response

3mo

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #MadeForMore

5.0

Jan 5, 2026

Good

Customer service

Recommend

CEO approval

Business Outlook

Pros

Work here is a good experience and also improve my inglish

Cons

At the moment is becoming a bad experience whit the customers and the cases are complicated

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 85 - 87 of 1,152 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

United States

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Healthcare Customer Service Representative - Remote

United States

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Healthcare Customer Service Representative - Remote

Hawaii

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Healthcare Customer Service Representative (RN) - Remove

United States

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Customer Engagement Specialist - Work from Home

United States

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