Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,156 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,156 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13914) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1484) , Expert em Interação (1412) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (896) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (730) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1992 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1800 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1530 reviews)); "Good environment is good." ((in 1260 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3784 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2497 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1516 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 370 reviews)); "Poor communication and dropping classes with little notice" ((in 297 reviews))

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TP

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,156 total reviews)

Jorge Amar

96% approve of CEO

82% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Senior management

4.3

Compensation and benefits

4.2

Work/Life balance

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,156 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 14, 2020

Very good experience

Customer service

Recommend

CEO approval

Business Outlook

Pros

Overall very good experience in Teleperformance

Cons

Can't say nothing negative about

3.0

Oct 10, 2020

Good to start a career

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good environment Team working Nice platform

Cons

Lack of growth opportunities Less focus on employees

TP Response

Thank you for your honest feedback. We aim to provide a fun and caring environment for our employees where there are teamwork and support system for everyone. Have a good day!

4.0

Oct 9, 2020

Good company to work for when there's nothing else.

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good salary, good bonuses, schedule flexibility

Cons

Poor upper management, not a lot of breaks

Viewing 1060 - 1062 of 1,156 Reviews

Jobs at TP

Healthcare Customer Service Representative (RN) - Remove

United States

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Healthcare Customer Service Representative - Remote

Tennessee

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Licensed Insurance Representative

Healthcare Customer Service Representative - Remote

United States

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Remote --- Automotive Technical Support Representative

View all Customer Service. Jobs

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TP Customer Service reviews

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Very good experience

Good to start a career

Good company to work for when there's nothing else.

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