Is TP a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,400 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service (CSR) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TP .

Does TP pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,400 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13894) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2597) , Analyst (1525) , Customer Service (1481) , Expert em Interação (1409) , Content Moderator (1266) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (727) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1995 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1811 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1788 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1500 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3808 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2481 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1529 reviews)); "Bad managment and supervisor." ((in 509 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,400 total reviews)

Jorge Amar

93% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,400 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service (CSR) employees have rated TP with 4.2 out of 5 stars, based on 17,400 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

17K reviews

4.0

Jul 9, 2026

Effective training but strict evaluation process

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

An effective training plan promises to hone the skills before endorsing them to the production floor.

Cons

Can be really strict and can terminate the trainee as early as it shows no improvement.

5.0

Jul 9, 2026

Friendly and accommodating but strict on attendance

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They are very accommodating and friendly to people even with no experience.

Cons

They are strict when it comes to attendance.

5.0

Jul 8, 2026

Great team environment with room for personal growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

training program is well-structured, and the trainers are incredibly patient and knowledgeable. team culture is very supportive. Management is approachable.

Cons

information overload trying to memorize all the procedures, tools, and policy guidelines at once

Viewing 10 - 12 of 17,400 Reviews

Jobs at TP

Remote---Sales/Customer Service Representative-English

Remote

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Remote --- Automotive Customer Service Representative

United States

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Customer Service Representative - Remote

Remote

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Remote Customer Service Representative

United States

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Remote --- Customer Service Representative

Remote

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TP

TP Customer Service (CSR) reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Effective training but strict evaluation process

Friendly and accommodating but strict on attendance

Great team environment with room for personal growth

Jobs at TP

TP reviews FAQs

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