Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,156 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,156 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13913) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1484) , Expert em Interação (1412) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (939) , Agent (896) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (730) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1992 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1800 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1530 reviews)); "Good environment is good." ((in 1260 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3784 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2497 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1516 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 370 reviews)); "Poor communication and dropping classes with little notice" ((in 297 reviews))

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TP

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,156 total reviews)

Jorge Amar

96% approve of CEO

82% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Senior management

4.3

Compensation and benefits

4.2

Work/Life balance

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,156 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Nov 18, 2025

Good

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good working environment and salary especially for fresh graduates

Cons

As a trainee, we don't get access to the building, so it's hard for us to get in and get out the room. The contract agreement also, have a probation, but you will end up as contract employee, instead of full time employee.

TP Response

6mo

Thank you for sharing your feedback, and for being a part of our one solid team. We wish you all the best in your future endeavours. Stay safe.

4.0

Nov 18, 2025

To be completely honest

Customer service

Recommend

CEO approval

Business Outlook

Pros

This is my 4th job and I can say that this is one of the best company to work at. TP provides a great working environment, supportive teams, and amazing career opportunities. Not to mention, the working space and office is comfortable and they provide us with anything we need such as in-office psychologist, nap rooms, and clinics. Good job, TP!

Cons

The ACs are too cold in some office spaces, so you have to bring something warm with you.

TP Response

6mo

Thank you for your candid review. We are happy to provide you with a competitive salary, flexible working hours and a great working environment. All the best!

5.0

Nov 18, 2025

Good Company

Customer service

Recommend

CEO approval

Business Outlook

Pros

company is very clean and i enjoy working here

Cons

there is nothing to improve

Viewing 139 - 141 of 1,156 Reviews

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