TP Customer Service Agent/Social Media Moderator reviews

3.7

71% would recommend to a friend

(249 total reviews)

Jorge Amar

Not enough data to show CEO approval

57% positive business outlook

Customer Service Agent/Social Media Moderator employees have rated TP with 3.7 out of 5 stars, based on 249 company reviews on Glassdoor. This indicates that most Customer Service Agent/Social Media Moderator professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Agent/Social Media Moderator professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

249 reviews
3.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

multicultural environment and good workplace

Cons

lack in communication between departments and bad payroll

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TP Response
3mo
Thank you for your feedback. We work every day to streamline communication between teams, the employees and the company itself, having created tools for this very purpose, such as the intranet, MyTP, newsletters, T4i's and even the on-site wallboards. For this reason, we ask you to send us the details of what failed to https://teleperformance.com/en-us/contact-us/ so that we can resolve the situation and so we can be on the lookout to ensure that the same does not happen in the future.
1.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Unless you are a student

Cons

Low pay, lots of tasks, micromanaging and bossy managers.

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TP Response
6mo
We are sorry to hear about your experience. We'd like to understand further and do our best to learn from it. Can you please share more details with us at http://bit.ly/TPHR-newform. Your time with us and feedback are truly valued. Thank you TP Canada
5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

The environment is so cozy, with open minded people and care about your well being

Cons

The toilet could be cleaner but I think this is also the responsibility of those who use it as well, because it's kinda next to the place to pray as well so it's a bit worrying to use before praying

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TP Response
5mo
Thank you for sharing this with us. We couldn’t have made it this far without teammates like you along the way. Cheers.
Viewing 16 - 18 of 249 Reviews

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