May 6, 2026
TP reviews
4.4
89% would recommend to a friend
Jorge Amar
95% approve of CEO
83% positive business outlook
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
2.0
May 5, 2026
Great location, but benefits have significantly decreased
Former employee, more than 1 year
Kuala Lumpur
Recommend
CEO approval
Business Outlook
Pros
- The location - beautiful office but it does nothing to the mental of staffs - taobin machines
Cons
Before TP take over Majorel, Majorel gave us Flexi-benefit of up to RM2k per year, it can be used even for flights claim! Monthly salary is also at least RM4k above. Monthly KPI of up to 16% from salary. Even the OT claim can be triple on PH. After TP take over, everything is gone. No more triple for PH, flexi benefit gone, replaced with small amount of medical insurance and only RM200 dental/optical. AL approval is unfair and biased
5.0
May 3, 2026
Solid training and career growth but challenging shifts
Current employee, more than 1 year
Sleman
Recommend
CEO approval
Business Outlook
Pros
The TP training was solid for me. I came in clueless about customer service's roles and left with real skills I still use even in the future. They actually look internally first when new TL spots open up so there's a possibility of career growth. TP also provide lots of benefit alongside salary + BPJS + THR such as shift allowance and birthday leave.
Cons
The rotating shifts can ruin your sleeping schedule and health, especially for people that aren't familiar with midnight to morning shift. Then the metrics pressure can get mentally exhausting, but the company offers consultation for mental health. Workload during peak season can felt nonstop. In TP, job security depends on the client, so when the project ended, half of the team had to reapply internally. Lastly, I think some TLs were great while some weren’t, and when you get a bad one, escalating issues feels slow.
Viewing 187 - 189 of 12,058 Reviews