TP Customer Service Agent/Social Media Moderator reviews

3.7

71% would recommend to a friend

(249 total reviews)

Jorge Amar

Not enough data to show CEO approval

57% positive business outlook

Customer Service Agent/Social Media Moderator employees have rated TP with 3.7 out of 5 stars, based on 249 company reviews on Glassdoor. This indicates that most Customer Service Agent/Social Media Moderator professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Agent/Social Media Moderator professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

249 reviews
5.0
Sep 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home Very good base pay Monitors are provided to you PTO/sick leave

Cons

No overtime Mandatory shifts on holidays

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TP Response
4y
Thank you for your review! Have a good day!
4.0
Sep 1, 2021
Recommend
CEO approval
Business Outlook

Pros

*Currently working from home.* Supervisors are very understanding and helpful. Coworkers actually try to help each other out. Day-to-day work isn't too difficult once you get used to how everything flows. Multiple shifts. $18-$19 an hour. There are other benefits.

Cons

Not much control over which shift you end up with. Shifts are reassigned at irregular intervals. Things change frequently, so you have to keep learning (not too bad). Occasional tech issues (not too bad either).

avatar
TP Response
4y
Thank you for your feedback! Have a nice day!
5.0
Sep 1, 2021
Recommend
CEO approval
Business Outlook

Pros

The pay varies on the clients but for the most part they all pay well. Many positions are work from home and those that are not have an amazing site! Great training, helpful supervisors, and co-workers!

Cons

No cons to report thus far.

avatar
TP Response
4y
Thank you for your great review! All the best!
Viewing 226 - 228 of 249 Reviews

Glassdoor has 101,036 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.