TP reviews

4.4

89% would recommend to a friend

(4,263 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Reviews by job title

4K reviews

Reviews about "Culture"

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5.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive team culture with room to lead Clear ownership of workflows and results Real impact on CX and retention strategies Opportunities to mentor and innovate Fast feedback loops and visible wins

Cons

High expectations with limited downtime Processes can shift quickly without notice Cross-team alignment sometimes needs more structure Limited documentation for new systems Occasional disconnect between strategy and execution

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TP Response
8mo
Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!
1.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

none from my side, some people mention growth possibilities and opportunity to move to another project

Cons

terrible work environment, lies about working hours, work from home conditions, bonus, misinformation on every single step of the recruitment process, no support from managers, terrible communication from HR side, total control and surveilance

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TP Response
7mo
At Teleperformance we value a pleasant working environment so that all our employees feel at home and that they belong to the TP family. Therefore, we ask you to send us an email to (x) explaining what happened, so we can understand the situation and take any necessary steps. Thank you
4.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Flexible working hours: Many Teleperformance roles offer flexible scheduling, regular shift, night shifts. 2. Job opportunities: Teleperformance has a high volume of job openings, providing opportunities for employment. 3. Career growth: The company offers career advancement opportunities and training programs. 4. Diverse clientele: Working with various clients and industries can be engaging and broaden your experience. 5. Skill development: You'll develop strong communication, problem-solving, and customer service skills.

Cons

1. High stress levels: Dealing with customer complaints and issues can be stressful. 2. Repetitive tasks: Some roles may involve repetitive tasks, which can be monotonous. 3. Performance metrics: Agents are often evaluated on metrics like call time, resolution rate, and customer satisfaction, which can be pressure. 4. Irregular schedules: Night shifts, weekends, and holidays may be required, affecting work-life balance. 5. Limited job security: Teleperformance is a third-party service provider, and contracts can change, affecting job security. Keep in mind that experiences may vary depending on the specific role, location, and client.

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TP Response
8mo
We greatly appreciate your review. Your contributions helped make us who we are today. Best of luck and take care.
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