Is TP a good company to work for as a Senior Technical Support Advisor?

Senior Technical Support Advisor professionals working at TP have rated their employer with 4.4 out of 5 stars in 120 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Senior Technical Support Advisor Jobs at TP now and start preparing for your job interview by browsing frequently asked Senior Technical Support Advisor interview questions at TP .

Does TP pay Senior Technical Support Advisor employees well?

Senior Technical Support Advisor professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 120 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Senior Technical Support Advisor salaries at TP.

How happy are Senior Technical Support Advisor professionals working at TP?

80% of Senior Technical Support Advisor employees at TP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Senior Technical Support Advisor professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13936) , Customer Service Representative (CSR) (5158) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1488) , Expert em Interação (1412) , Content Moderator (1273) , Supervisor (1109) , Call Center Agent (1070) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (740) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2024 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1788 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1500 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1249 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3787 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2500 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1505 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 373 reviews)); "Poor communication and lack of support" ((in 290 reviews))

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TP Senior Technical Support Advisor reviews

4.4

80% would recommend to a friend

(120 total reviews)

Jorge Amar

100% approve of CEO

78% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.4

Work/Life balance

4.4

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Senior Advisor Technical Support employees have rated TP with 4.4 out of 5 stars, based on 120 company reviews on Glassdoor. This indicates that most Senior Advisor Technical Support professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Senior Advisor Technical Support professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

120 reviews

5.0

Jan 28, 2022

Ritesh Yadav

Advisor

Recommend

CEO approval

Business Outlook

Pros

The office work environment here is good and very good management here. Trainer also good and Giving proper traing and future advice . Deepak sir very kindness and Good trainer.

Cons

should increase salary and provide electricity bill also. Provide Good cofee and tea in cafatarea.

TP Response

Your feedback is very important to us and we hope you can share this via our http://bit.ly/TPHR-newform in order for us to improve our employee offers. Thank you.

5.0

Jan 28, 2022

Dhananjay Yadav

Advisor

Recommend

CEO approval

Business Outlook

Pros

Staff and Environment of the office

Cons

Company should offer better food and tea from cafeteria

TP Response

Your feedback is very important to us and we hope you can share this via our http://bit.ly/TPHR-newform in order for us to improve our employee offers. Thank you.

5.0

Jan 28, 2022

Santosh hanwate

Advisor

Recommend

CEO approval

Business Outlook

Pros

Good environment and and technologies

Cons

Food and canteen all jung food is there

TP Response

Thank you for your short and candid review. All the best and have a nice day!

Viewing 70 - 72 of 120 Reviews

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