TP Senior Technical Support Advisor reviews

4.4

80% would recommend to a friend

(120 total reviews)

Jorge Amar

100% approve of CEO

78% positive business outlook

Senior Advisor Technical Support employees have rated TP with 4.4 out of 5 stars, based on 120 company reviews on Glassdoor. This indicates that most Senior Advisor Technical Support professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Senior Advisor Technical Support professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

120 reviews
4.0
May 24, 2021

Not bad

Recommend
CEO approval
Business Outlook

Pros

Remote, pay is okay if you can get bonus each month

Cons

bonuses are very hard, if not near impossible to get each month

avatar
TP Response
5y
Thank you for your feedback! All the best!
3.0
May 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO is great, decent pay

Cons

Long hours, micromanagement, the help is rarely there. I was cross trained and pay was not bumped

avatar
TP Response
5y
Kindly visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!
3.0
Apr 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Quick advancement once you're in production and pay increases when further training was completed. Annual raised and the colleagues were great.

Cons

Customer reviews make or break your entire metric readings. Few negative ones are weighed heavily compared to numerous positive ones, and invalid negative ones can't be disputed either. Policies kept whipping back and forth, sometimes a few times a day, causing compliance to fail and multiple employees being fired for rules they couldn't have been made aware of ahead of time.

avatar
TP Response
5y
Kindly share the details of your concern at http://bit.ly/TPHR-newform. Thank you!
Viewing 91 - 93 of 120 Reviews

Glassdoor has 101,193 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.