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      TP

      Engaged Employer

      TP Technical Support Representative reviews

      4.1

      80% would recommend to a friend

      (530 total reviews)

      Jorge Amar

      81% approve of CEO

      73% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.3

      Career opportunities

      4.1

      Culture & values

      4.0

      Senior management

      4.0

      Compensation and benefits

      3.9

      Work/Life balance

      Technical Support Representative employees have rated TP with 4.1 out of 5 stars, based on 530 company reviews on Glassdoor. This indicates that most Technical Support Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Support Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      530 reviews
      3.0
      Jun 9, 2026

      Remote work is great, but only calls not much.

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote work, so you can work from home.

      Cons

      calls all day, so not suitable if you are not someone who could handle conversations every single day.

      avatar
      TP Response
      1w
      Thank you for sharing your thoughts. We value your feedback and are always looking to improve. If there are specific areas you think we can work on, please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
      4.0
      May 31, 2026

      Supportive culture and great benefits, but confidentiality issues

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Friendly and positive work culture with supportive, cheerful, and cooperative colleagues. - Diverse and inclusive environment with employees from different nationalities, cultures, and age groups. - Excellent employee engagement initiatives, including regular staff and team trips with enjoyable and well-organized activities. - Outstanding HR team with strong communication, continuous support, and a genuine focus on employee wellbeing. - Excellent employee benefits, including comprehensive and high-quality medical insurance coverage. - Strong organizational structure and well-managed processes across departments. - Great training opportunities that support employee development and professional growth.

      Cons

      - While the company is highly organized overall, I experienced a situation that felt unprofessional and uncomfortable regarding employee confidentiality. During a training session, employees were asked to complete what was presented as an anonymous feedback form about the trainer. I accidentally selected the wrong rating on the form, and later the trainer approached me directly asking why I had submitted that feedback because it negatively affected his application for a trainer position. This situation made me question the confidentiality of the process and discouraged honest feedback.

      Viewing 4 - 6 of 530 Reviews
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      Glassdoor has 101,000 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.