Is TP a good company to work for?

TP has an overall rating of 4.4 out of 5, based on over 101,195 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 89% of employees would recommend working at TP to a friend and 83% have a positive outlook for the business. The best reviews about TP have been left by employees working as Training Manager , ACCM and Assistant Call Center Manager .

Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13936) , Customer Service Representative (CSR) (5158) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1488) , Expert em Interação (1412) , Content Moderator (1273) , Supervisor (1109) , Call Center Agent (1070) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (740) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2024 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1788 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1500 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1249 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3787 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2500 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1505 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 373 reviews)); "Poor communication and lack of support" ((in 290 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

North Lauderdale , Salt Lake City , Richmond , El Paso , Boca Raton , Columbia , Killeen , Port Saint Lucie , Boise , Columbus , Louisville , Shreveport , Augusta , Bristol , Dallas , Ogden , Brownsville , Fort Lauderdale , Edinburg , Houston , Port St Lucie , Warren , Albany , Hobart , Sandy , Grand Rapids , Atlanta , Reno , Miami , Bristol

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TP

TP reviews about "layoff"

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

39 reviews

1.0

Jul 18, 2024

Layoffs

Analyst

Recommend

CEO approval

Business Outlook

Pros

Training Location cab facility shifts

Cons

Layoffs even if we are giving 100%

TP Response

Thank you for sharing your review. We're sorry to hear that you had a negative experience working with us, and we would appreciate if you would be willing to leave some further feedback for us http://bit.ly/TPHR-newform

1.0

Oct 1, 2024

Bad management

Content moderator

Recommend

CEO approval

Business Outlook

Pros

Nothing is happening working with the company

Cons

Inform layoff less than one month. Bad benefits. Favoritism. No career growth. Bad management. No compensation on layoff.

TP Response

We appreciate your honesty, and we understand your experience was not ideal. We are open to understanding and learning from your experience. If you are keen to share more with us, you can always reach out to us at http://bit.ly/TPHR-newform on our website. Thank you for your honest feedback.

5.0

Jan 7, 2025

Reliable Company to work for with steady employment.

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

There are no layoffs. You usually work a 40 hour week. The management is very helpful.

Cons

Usually there is no overtime. Promotions aren't often.

4.0

Oct 13, 2024

Teleperformance

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good company to enhance skills.

Cons

Company do Layoff in nonseason.

TP Response

Thank you for sharing your experience with us. All the best!

1.0

Sep 5, 2024

Layoff the employee after some time without any reason, people will jobless if depends on TP

Reporting analyst

Recommend

CEO approval

Business Outlook

Pros

398 office is good with free and tasty meal

Cons

I have joined the TP in feb 2024 after 4 month's they give the official notice to Layoff the employee and give us to 6 months to find the opportunity outside after 6 months I'm jobless.

TP Response

5.0

Nov 27, 2024

Company Review

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Having opportunities to learn new skills and advance my career

Cons

Even with a good job, there's always the risk of layoffs, downsizing or changes in conpany direction that could affect every employees employment

TP Response

Thank you for your feedback.

3.0

Aug 15, 2024

Great as first job, but you'll see lot of disorganization

Reporting analyst

Recommend

CEO approval

Business Outlook

Pros

* Good work environment (I mean the people within the team). * Job security (it is very rare to see layoffs). * Payments on time and in accordance with what is stipulated by law. * Access to high-capacity software.

Cons

* Salary. * It is very likely that you will have to work on public holidays. * Bureaucracy (you'll be escalating everything to a different team, which makes everything very slow). * Bad management (people without management educaction at all). * It is typical that you inherit an obsolete, useless process and have to redo it from scratch because there was no follow up on the previous work. * Poor workload distribution (A single person can have three times as many responsibilities as another and receive the same salary). * Almost all positions are completely on site. * You cannot use your cellphone while being on site and you can't access any non-authorized website, so once you enter the building you are almost isolated without the possibility to contact, let's say, your family.

TP Response

👋🏻 Hi, we are very sorry for your experience. We strive to get better every day so that we can be there for you when you need us. 🫂 You can contact us at hrhelpdeskmar@teleperformance.com 📩 We are at your disposal to help you solve your requests.

Viewing 4 - 6 of 39 Reviews

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TP

TP reviews about "layoff"

Ratings by category

Ratings by demographic groups

Reviews by job title

Layoffs

Bad management

Reliable Company to work for with steady employment.

Teleperformance

Layoff the employee after some time without any reason, people will jobless if depends on TP

Company Review

Great as first job, but you'll see lot of disorganization

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