Is TTEC a good company to work for as a Associate?

Associate professionals working at TTEC have rated their employer with 3.5 out of 5 stars in 55 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Associate Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Associate interview questions at TTEC .

Does TTEC pay Associate employees well?

Associate professionals rate their compensation and benefits at TTEC with 3.3 out of 5 stars based on 55 anonymously submitted employee reviews. This is 6.2% better than the company average rating for salary and benefits. Find out more about Associate salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2407) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (121) , Customer Service (114) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (84) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"work from home and remote" ((in 959 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 659 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 417 reviews)); "Great Culture and Values." ((in 223 reviews)); "Work environment is good and friendly" ((in 179 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 531 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 498 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 433 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice." ((in 98 reviews))

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TTEC

TTEC Associate reviews

3.5

67% would recommend to a friend

(55 total reviews)

Kenneth D. Tuchman

90% approve of CEO

70% positive business outlook

Ratings by category

3.4

Culture & values

3.4

Diversity & inclusion

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.2

Senior management

Associate employees have rated TTEC with 3.5 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

55 reviews

5.0

Aug 26, 2020

Fast Paced but easy to adjust to

Associate

Recommend

CEO approval

Business Outlook

Pros

Everyone is very helpful! No one will get left behind.

Cons

sometimes calls are back to back

TTEC Response

We appreciate your recommendation of TTEC! We completely agree and hope other amazing team members like you will apply at ttecjobs.com.

3.0

Jan 28, 2019

Tech HR is Pathetic

Associate

Recommend

CEO approval

Business Outlook

Pros

Teletech is a great first job for people. In the area I worked, the management was very flexible and worked with people's schedules to accommodate various unforeseen issues.

Cons

Teletech(ttech) HR group is unresponsive. I resigned on January 14, and was supposed to get a letter about this, and to this day have not received it. It is important for my next health care provider to know that I am no longer on teletech's healthcare system (Anthem). It is impossible to get a phone number for HR as they have a website that is also dysfunctional.

3.0

May 16, 2017

Decent Pay, Terrible Job

Associate

Recommend

CEO approval

Business Outlook

Pros

Good pay for entry level job, provided health insurance, flexible scheduling.

Cons

Few breaks, inbound customer service, customer is always right attitude but then penalized after call.

Viewing 52 - 54 of 55 Reviews

Jobs at TTEC

Manager, Learning & Development

Manager, Service Delivery

Manager III, Sales Service Delivery

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TTEC

TTEC Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fast Paced but easy to adjust to

Tech HR is Pathetic

Decent Pay, Terrible Job

Jobs at TTEC

TTEC reviews FAQs

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