Is TTEC a good company to work for as a Operations Supervisor?

Operations Supervisor professionals working at TTEC have rated their employer with 2.6 out of 5 stars in 33 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Operations Supervisor Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Operations Supervisor interview questions at TTEC .

Does TTEC pay Operations Supervisor employees well?

Operations Supervisor professionals rate their compensation and benefits at TTEC with 1.9 out of 5 stars based on 33 anonymously submitted employee reviews. This is 48% worse than the company average rating for salary and benefits. Find out more about Operations Supervisor salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2408) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (122) , Customer Service (114) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (84) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"The pay is good and the stress level is low and I like my hours." ((in 649 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 432 reviews)); "Culture is good and salalry also" ((in 222 reviews)); "Work environment is good and friendly" ((in 175 reviews)); "My team was great and helped teach me many valuable lessons early in my career." ((in 161 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 525 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 499 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 436 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "•Sometimes poor communication amongst colleagues." ((in 94 reviews))

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TTEC

TTEC Operations Supervisor reviews

2.6

39% would recommend to a friend

(33 total reviews)

Kenneth D. Tuchman

23% approve of CEO

32% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.0

Work/Life balance

3.1

Culture & values

2.3

Senior management

2.3

Career opportunities

1.9

Compensation and benefits

Operations Supervisor employees have rated TTEC with 2.6 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Operations Supervisor professionals have an average working experience there. TTEC is rated 32% below average by Operations Supervisor professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

33 reviews

4.0

Sep 30, 2013

Great company to work for

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

The company is agile, and responds to customer and company needs in a timely manner

Cons

There was an appearance of occasional favoritism rather than consistent expectations for all

4.0

Aug 4, 2012

Its a roller coAster ride, worth remembering....

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

The culture is great... People are fun to work with

Cons

The benefits if only they can provide employees wit a non co pay kind of healthcare benefits,and a good dental assistance from d healthcare provider.

3.0

Jul 26, 2012

ok, troubles with employee retention

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

work at home environment, nice supervisors, big time clients

Cons

low pay, no benefits for agents, out of date training, information from client and management is slow to infiltrate lower levels, long hours (easily 60 a week, up to 70-80 during holiday rush)

Viewing 31 - 33 of 33 Reviews

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TTEC

TTEC Operations Supervisor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company to work for

Its a roller coAster ride, worth remembering....

ok, troubles with employee retention

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