TTEC reviews

3.3

55% would recommend to a friend

(11,471 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Feb 1, 2017

Crappy pay!

Recommend
CEO approval
Business Outlook

Pros

Awesome schedule with decent hours Lenient with mistakes Great coworkers Understanding supervisors Very flexible

Cons

Money is horrible No one is ever on the same page Too many server issues with no paid downtime

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TTEC Response
9y
Thanks for the review. It's nice to know you like the schedule and the working environment at TeleTech. We're sorry if you're experiencing issues with the server or systems, we'll definitely look into that and see how we can make it better. Each year, management does its best to leverage your pay. If we're unable to, we make sure we pack other areas such as employee benefits, commission and incentives. Thank you for being one of the best in your field - we really appreciate it. Please have a talk to your supervisor and raise your concerns especially during your evaluation or one on one meetings. We will definitely support you as much as we can.
2.0
Jan 9, 2017

Teletech

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Facility is in great shape

Cons

System set up to cause employees to lose pay for performance

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TTEC Response
9y
Thanks for the review! We're glad you're enjoying the office space at Paducah! We know sometimes the system can be challenging, but we'll continue to work on it. Thank you once again and we hope you have a great start this 2017!
2.0
Jan 5, 2017

Communications Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Nice office with a cafe - though the cubicle farm make the office feel VERY outdated.

Cons

Pay is below average. Benefits offered are very expensive and TeleTech barely contributes anything. The culture is very stale and old. Not a friendly place for innovators or younger generations.

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TTEC Response
9y
Thanks for the review. We're glad you like the work balance at TeleTech. We do apologize however, if you feel that the pay and benefits don't match your work load. Every year, we try to leverage your salary and benefits. Management has recently put in new people to make the company more adaptable to technology and industry advancements.
Viewing 547 - 549 of 11,471 Reviews

Glassdoor has 13,275 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.