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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,471 total reviews)
      avatar

      Kenneth D. Tuchman

      59% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      4.0
      Jun 22, 2016

      @Home Customer Service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid training ranging from 2-6 weeks. Work from home. Part-time and flexible schedule. Ability to find own coverage via chat/email/text. Partner discounts such as Sprint/Fitbit/travel. Encourage work/life balance. Health oriented with programs and discounts available.

      Cons

      Schedule is given last day of training and there is no help from Scheduling to fix or change it. You have to rely on others to cover/swap shifts. Seasonal/temporary positions so it could be a month or three months then unemployed till next opening/season. Medical/Dental benefits are hard to afford or get.

      1.0
      Jun 13, 2016

      Worse Training Ever. Beware if you are a professional

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool job for recent high school grads.

      Cons

      Training was suppose to be 2 wks. So I was thinking that this would be something easy. NO! It was insurance and we had 10 diff programs to use. We spent them 2 weeks doing hippa. We as a class demanded for more training. So they gave us 2 more weeks in which we had to cram learn listening on an instructor on a computer. No live teaching,yet we had trainers. They were only good for telling us when break and lunch was. Asked since day 1 what kind of schedule would we have. Trainer said most of us would work mon-fri. Only a very few would do weekends. Last day of training we get our schedules and EVERYBODY HAS TO WORK SAT AND SUN😡😡😡. This plc is a circus. Even the sr manager came in and said "I know the training is not the best but you have all the researching tools you need.😂😂😂. Right.

      Viewing 571 - 573 of 11,471 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,277 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.