TTEC Technical Support Trainer reviews

4.2

83% would recommend to a friend

(91 total reviews)
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Kenneth D. Tuchman

88% approve of CEO

83% positive business outlook

Technical Support/Trainer employees have rated TTEC with 4.2 out of 5 stars, based on 91 company reviews on Glassdoor. This indicates that most Technical Support/Trainer professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Technical Support/Trainer professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

91 reviews
2.0
Sep 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent pay, shift bids usually come pretty regularly, standardized technology

Cons

no appreciation for your work, no upward movement, trainers in and out all the time, management isn't in a position to change anything to make it better

2.0
Aug 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Reliable Pay, Opportunity For Overtime, No Commute, They Supplied Computer. Met Some Very Good People, Opportunity For Advancement, Easy To Use Platforms.

Cons

Management Passes The Buck, Hard To Get Straight Answers, Constant Tech Issues For Agents. You Need To Invest In Better Workers. I Have No Idea How Some Of The Agents Passed The Aptitude Tests.

5.0
Aug 19, 2015
Recommend
CEO approval
Business Outlook

Pros

TeleTech's leadership and employees truly adhere to the company's mission, vision, and values! We have a phenomenal culture and caring environment--and for that I am thankful!

Cons

Honestly, there are not any downfalls that I can pin point in terms of working for TeleTech. How could anyone complain about having a comfortable and caring environment where ZERO hard labor is required!

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TTEC Response
10y
We are delighted that you're having a grand time working at TeleTech! It's employees like you that make us want to do more and keep improving. Thank you for the review!
Viewing 82 - 84 of 91 Reviews

Glassdoor has 13,272 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.