Is TTEC a good company to work for as a Work@Home Technical Support Representative?

Work@Home Technical Support Representative professionals working at TTEC have rated their employer with 4.2 out of 5 stars in 49 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Work@Home Technical Support Representative Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Work@Home Technical Support Representative interview questions at TTEC .

What are the top reviewed jobs at TTEC?

Customer Service Representative (2407) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (121) , Customer Service (114) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (84) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"Great work from home opp" ((in 966 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 639 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 419 reviews)); "Great Culture and Values." ((in 217 reviews)); "Work environment is good and friendly" ((in 175 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 528 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 509 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 436 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice." ((in 99 reviews))

Skip to content Skip to footer

Notifications

TTEC

TTEC Work@Home Technical Support Representative reviews

4.2

75% would recommend to a friend

(49 total reviews)

Kenneth D. Tuchman

97% approve of CEO

92% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Career opportunities

4.2

Senior management

3.6

Compensation and benefits

3.5

Culture & values

3.3

Work/Life balance

Work@Home Technical Support Representative employees have rated TTEC with 4.2 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Work@Home Technical Support Representative professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Work@Home Technical Support Representative professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

49 reviews

1.0

Nov 18, 2020

Too good to be true

Work at home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay, Working from home in pajamas

Cons

no benefits, schedules vary, terrible training

TTEC Response

Your opinion is valuable, and we appreciate you sharing your experience.

5.0

Nov 5, 2020

Great company great support

Work at home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy to get along with staff. Great support. Continuous learning

Cons

Lower pay. Scheduling could be easier

TTEC Response

We welcome your assessment of our processes. Thank you for taking the time to let us know how we can be better.

1.0

Nov 4, 2020

Bad

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

There on organize non-professional I’m just the worst place I ever wanna work at.

Cons

On organizedNon-professional and I just won’t ever work there again

TTEC Response

Thank you for taking the time to leave a review. Your observations and questions help us better understand how we can improve as a company.

Viewing 13 - 15 of 49 Reviews

Jobs at TTEC

Healthcare Customer Service Representative - Remote USA

Healthcare Customer Service Representative - Remote in California

Fraud Detections Representative

Inbound Chat Sales Representative

Lead Development Representative - Outbound B2B - Hybrid

TTEC reviews FAQs

TTEC reviews TTEC Work@Home Technical Support Representative reviews

TTEC

TTEC Work@Home Technical Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Too good to be true

Great company great support

Bad

Jobs at TTEC

TTEC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

TTEC reviews FAQs

Jobs at TTEC