Is TTEC a good company to work for as a Work@Home Technical Support Representative?

Work@Home Technical Support Representative professionals working at TTEC have rated their employer with 4.2 out of 5 stars in 49 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Work@Home Technical Support Representative Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Work@Home Technical Support Representative interview questions at TTEC .

What are the top reviewed jobs at TTEC?

Customer Service Representative (2407) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (121) , Customer Service (114) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (84) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"Great work from home opp" ((in 966 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 639 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 419 reviews)); "Great Culture and Values." ((in 217 reviews)); "Work environment is good and friendly" ((in 175 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 528 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 509 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 436 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice." ((in 99 reviews))

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TTEC Work@Home Technical Support Representative reviews

Item: TTEC
Rating: 2
Author: Work At Home Customer Service Representative

4.2

75% would recommend to a friend

(49 total reviews)

Kenneth D. Tuchman

97% approve of CEO

92% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Career opportunities

4.2

Senior management

3.6

Compensation and benefits

3.5

Culture & values

3.3

Work/Life balance

Work@Home Technical Support Representative employees have rated TTEC with 4.2 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Work@Home Technical Support Representative professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Work@Home Technical Support Representative professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

49 reviews

2.0

Dec 21, 2011

My experience at Teletech for over a year has been terrible.

Work at home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Teletech is great for those that are looking for part time, flexible, work from home position. All positions start out at $8.50

Cons

Teletech overwork, underpay their employees and they don't have a voice. It is hard to move up. Teletech only pay their employees $8.50 per hour and expect them to do $12.50 worth of work.

Viewing 49 - 49 of 49 Reviews

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TTEC Work@Home Technical Support Representative reviews

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My experience at Teletech for over a year has been terrible.

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