TTEC reviews

This is honestly a horrible job. If there's anywhere else you can find a job, even if it pays a 1.50 or more less, take it. This should only be a last resort. Anyways, this job is very difficult and my site location pays 12.00 an hour. For 12.00 an hour you get two computers and a dozen or so programs that you are responsible for using while you help irate customers scream and yell over the phone bc (the big bank your contracted to work for) charged them a 35.00 OD fee. Oh, and if that isn't bad enough, (this big bank that your contracting for pays their in house employees that do the same thing 25.00 an hour). And to make it worse? (Teletech is paid 25.00 an hour for your services and they keep your other half). Believe me, if currently working on finding another job. Out of the 20 people I was hired with, only 2 of us are left.

You have to make sure you pay is correct, constantly. Management has no idea what's going on. This is the most disfunctional place of employment I've ever seen. It's like Teletech work up and said, let's hire people then figure out what we want to do with them. The systems are always going down. Customer service employees are idiots, actual idiots. This company is so numbers driven is gross. But they won't admit. And don't expect to get anything accomplished quickly here.