TTEC reviews

3.3

55% would recommend to a friend

(3,303 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

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3K reviews

Reviews about "Compensation"

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3.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Hiring process was fast, paid training. provide equiptment

Cons

Mandatory overtime,micromanage, will get write up if Team status goes online after 30 mins. Only give you 3 days notice via email before termination, then go in to laid people off over a Team meeting while muting everyone.....

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TTEC Response
1y
Thank you for your feedback and for being part of the team. We’re glad you found the hiring process efficient and appreciated the paid training and provided equipment. If you’d like to share more about your concerns regarding communication and management practices, please visit www.ttecwehearyou.com
3.0
May 2, 2025

General

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relatively OK benefits and reasonable pay

Cons

Heavy workload and poor management

2.0
May 1, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

Training opportunities are good, international teams.

Cons

They are firing teams while pretending everything is fine and claiming it’s the best place to work. But they fired entire teams, including people who had just joined the company. Some had even relocated to Kraków from other countries, only to be fired three weeks later. The company refused to help these people. There have been massive layoffs, but they conveniently forgot to mention any of this on their LinkedIn. Management is fake. They win awards, but offer no real support to the people they let go. There are discriminatory salary practices. If you’re Turkish or Polish, you’re paid the bare minimum. But if you’re German, you can earn over 10,000 PLN per month. They claim to support diversity and inclusion, but refuse to pay fairly. When people raise concerns, they’re told: “If you don’t like it, you can leave. This is a corporate company, people come and go.” Fake smiles, fake support, fake company. They hire over 100 Turkish workers while firing over 100 others, just to cut costs and replace them with cheaper labor.

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TTEC Response
1y
Thank you for sharing your experience. We understand your concerns and take your feedback seriously. We strive to create a supportive and inclusive environment, and we regret that your experience didn’t reflect this. If you would like to provide more details, please visit www.ttecwehearyou.com
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