TTEC Project Manager, Instructional Design reviews

4.4

99% would recommend to a friend

(23 total reviews)
avatar

Kenneth D. Tuchman

99% approve of CEO

41% positive business outlook

Project Manager, Instructional Design employees have rated TTEC with 4.4 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Project Manager, Instructional Design professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Project Manager, Instructional Design professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

23 reviews
1.0
Aug 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Super fake positive environment. They shove "fake positive" in your face constantly. Like when they force you to work 70hrs/wk they talk about how awesome the work is and how amazing the materials you're developing are. They "fake joke" like when you're working 70hrs/wk every meeting they'll be like are we done yet? Everything's all done right? Typically managers are the only ones who think this is funny, because being forced to work OT then having fake positive shoved down your throat is demeaning. They make "fake promises" like promises for compensation for working 70+hrs/wk, (like gift cards) but they never deliver any of these fake promises. I worked several 70hr/wk projects in a row and never received any extra compensation. On the ridiculously tiny salary I made like $5/hr when forced to work all the extra hours, but I never got to work less than 40. Even after 5+ years experience, I was still one of the lowest paid workers, no raises or promotion based of the experience and knowledge you gain. They keep the cheap labor. Then you find out the contractors they hired may 2x as you and do 1/4 of the work.

Cons

Years of experience and no raise or promotions. Discouraged from discussing salary and bonuses with others because people find out there is a pay gap. If they got you cheap, they'll keep you cheap, Underpaying women annually by $15,000. Forced OT. Many 60+ hr work week. Amounts to 5/hr on the tiny salary. They tell you, they'll look into gift cards and such for the extra hrs but it never happens. . They struggled with telling the clients no, even when tasks are out of scope. Then, they'll dump a ton of out of scope work on you and demand it be done yesterday. They change medical benefits mid year so suddenly none of your medications are covered and since you make so little to begin with, you now can't afford your family's medication and no warning pharmacy benefits would change. They're trying to force everyone to an HSA so they keep messing with their PPO.

5.0
Jan 3, 2019
Recommend
CEO approval
Business Outlook

Pros

The company, and the team that I belong to ensures to push me to my limits thus bringing out the best in me and discovering skills and talent that I never thought I had. I sometimes feel that I am at my breaking point and outside my comfort zone only to realize that it will only contribute to my growth further realizing my potential. It's all worth it at the end of the day!

Cons

40 hours a week ain't enough to discover all good things at TTEC! I have become better professionally and personally in this company, and that is invaluable, but I feel that compensation should commensurate workload. Happy employees, thriving company!

3.0
Oct 12, 2015

Limited Career Growth

Recommend
CEO approval
Business Outlook

Pros

Job titles are used loosely so positions can be amigo is, leaving lots of work. This can be interpreted as opportunity if looking for experience in various types of tasks.

Cons

Limited positional growth, many are stuck in current role without opportunity. Pay is below industry average and raises are few and far between.

Viewing 19 - 21 of 23 Reviews

Glassdoor has 13,279 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.