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TTEC

TTEC Virtual Customer Service Representative reviews

3.2

6% would recommend to a friend

(14 total reviews)

Kenneth D. Tuchman

99% approve of CEO

13% positive business outlook

Ratings by category

5.0

Diversity & inclusion

5.0

Work/Life balance

4.1

Culture & values

4.1

Senior management

3.3

Compensation and benefits

3.3

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

14 reviews

5.0

Dec 11, 2022

Feedback

Virtual assistant

Recommend

CEO approval

Business Outlook

Pros

TTEC provides great package to their employee and make sure that they are on the agent's side.

Cons

TTEC could have provided engagement activities to their agent to build the communication of every employee.

TTEC Response

3y

Thank you for your exceptional review! We wish you all the best in your career.

3.0

Oct 27, 2022

Stressful Job

Virtual receptionist

Recommend

CEO approval

Business Outlook

Pros

guaranteed hours good experience writing emails only instead of calls (no calls, ever)

Cons

*They started putting pressure on us to perform faster with our client DraftKings with TTEC.

TTEC Response

3y

Your opinion is valuable, and we appreciate you sharing your experience.

4.0

Jul 29, 2022

Doordash

Virtual assistant

Recommend

CEO approval

Business Outlook

Pros

The company really appreciate their people and they give full support.

Cons

The pay can't maintain the needs of my 3 kids.

TTEC Response

3y

Thank you for your exceptional review! We are happy that your work experience at TTEC was nice. We wish you all the best in your career.

Viewing 1 - 3 of 14 Reviews

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