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TTEC

Engaged Employer

TTEC Virtual Customer Service Representative reviews

3.2

6% would recommend to a friend

(14 total reviews)
avatar

Kenneth D. Tuchman

99% approve of CEO

13% positive business outlook

Ratings by category

5.0

Diversity & inclusion

5.0

Work/Life balance

4.1

Culture & values

4.1

Senior management

3.3

Compensation and benefits

3.3

Career opportunities

Ratings by demographic groups

Reviews by job title

14 reviews
3.0
Dec 27, 2015

Decent money, but not for everyone.

Virtual customer service representative
Recommend
CEO approval
Business Outlook

Pros

Easy to get hired, Air Conditioned Builiding. Paid Training.

Cons

Metrics were analyzed too closely. Very money driven company and client

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TTEC Response
10y
Thank you for your feedback. Some of the accounts have different needs although I want to let you know we're evaluating our process to ensure it's fair for both the employee and the client.
4.0
Dec 4, 2015

work at hom

Virtual customer service representative
Recommend
CEO approval
Business Outlook

Pros

virtual enviorment, nice people, good training length

Cons

unstable hours, lower pay than some other companies

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TTEC Response
10y
Thanks for the advice, we're continuously working to make things better for you. Appreciate it!
Viewing 10 - 12 of 14 Reviews
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