TaskRabbit reviews

3.2

44% would recommend to a friend

(184 total reviews)
avatar

Ania Smith

39% approve of CEO

30% positive business outlook

TaskRabbit has an employee rating of 3.2 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TaskRabbit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

184 reviews
5.0
Jan 9, 2019
Recommend
CEO approval
Business Outlook

Pros

The work environment at TaskRabbit is a breath of fresh air. Since joining the company I feel supported and empowered in my everyday work life. The company values ensure that all voices are heard and ideas are shared. I am currently based in the London office in a co-working space. - Great benefits - Supportive and friendly teammates - Inclusive & diverse - Learn and Grow

Cons

When scaling quickly there can be hiccups, but the team works together to iron things out. There are a variety of tools being used - I know there are plans to reduce this.

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TaskRabbit Response
7y
Thank you for taking the time to share your experience with others. I agree that scaling a company globally is tough, but we are all doing this together. I'm really happy that you feel supported and empowered to move fast and make the changes needed to help us get better every day. Thank you for leading the charge in London towards our EU expansion.
5.0
Dec 7, 2018

An amazing place to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Amazing culture: people are extremely warm and passionate about TR’s mission and goals. There are regularly held events to connect with colleagues, and it’s easy to feel like you belong to the team -Ownership mentality: micro-management is not a thing here. You’re encouraged to do your best and be responsible of your projects -IKEA acquisition allows for the cushion of a stable work environment & better funding, but they’re also relatively hands off and allow TR to take the reins of our own goals/product. Overall, it’s been an amazing experience so far. TR has a lot of potential for growth, and we’re on the way to becoming an even better & global product.

Cons

The team is growing quickly, and as a startup there are patches of on-boarding & other processes that need to be refined and better organized.

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TaskRabbit Response
7y
Thank you for the thoughtful feedback. I love your focus on ownership ... its something that makes TaskRabbit a great place to learn, grow and have a real impact on business outcomes at all levels. I appreciate your feedback on how we can do better at refining our onboarding and other processes. If you have specific ideas, feel free to send those on to me or our People Operations team. We also have an all-company survey going out this Tertial soon, so you can include your suggestions anonymously there too. I'm really glad you are having an amazing experience thus far working at TaskRabbit. Thank you for contributing to the culture!
5.0
Oct 1, 2018

TaskRabbit is a company with which you can grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Regularly see our Exec team make hard decisions within the framework of our core values. - Our Exec team gives huge amount of transparency; have never had this personally at previous companies. - Strong, neighborly culture. You're coming to work with people who care deeply about doing right by the communities we serve. - Managers care. Let's be clear, managers are humans and no one is perfect, but there's a firm cultural belief in responding thoughtfully to critical feedback. That includes managers responding to feedback from direct reports. There are often skip-level meetings to check that this is going well. - Huge opportunity to be in the driver's seat of your own career. Stressing that you have to be willing to put in the work, seek feedback, and be the driver. That said, I've been here three+ years and have massively changed the scope of my role by looking for emerging business needs and working hard to be the best candidate to take on the new challenges. - Excellent health care package - Great compensation. Again, managers aren't mind readers and you do need to communicate your needs, but I've seen and experienced consistent, sustained hard work being rewarded very fairly. - Lots of cross functional mentorship. If you ask for advice or for someone in another department or someone above you to give feedback or teach you something, I've only ever encountered willingness to teach and share. - The learning series! We had Arianna Huffington come in and give a talk. My personal favorite was a talk by Angela Duckworth, author of Grit: The power of passion and perseverance.

Cons

- This IS a demanding place to work. If you're looking for something easy where you can coast, this might not be the best place for you. If you're looking for a challenge and are willing to put in the work (you have grit, if you will), then I strongly encourage you to apply for one of our open positions!

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TaskRabbit Response
7y
Thank you for the awesome feedback! I agree that this is definitely a place you can be "in the driver's seat", as you said. Thank you for leveling up as an individual and taking the initiative to learn and grow. I'm glad it's paying off for you...and for all of us. Best Wishes, Laura
Viewing 160 - 162 of 184 Reviews

Glassdoor has 212 TaskRabbit reviews submitted anonymously by TaskRabbit employees. Read employee reviews and ratings on Glassdoor to decide if TaskRabbit is right for you.