TaskRabbit reviews about "ceo"

30% positive business outlook

Reviews by job title

17 reviews
5.0
Jun 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Honestly, I am inspired and excited to come to work here. It is so surprising to me how great a company can actually be. The amount of time we spend developing our people, giving back, and moving the brand forward is incredible. Upper leadership clearly stays involved and understands what is going on. You have as much visibility to leadership as you want including personal one to one’s up to the CEO. The work is hard, you will always be busy, you will be challenged, but that’s why they call it work. You have to be a hard worker with an open mind and great bedside manor to do well here.

Cons

Our systems need some work. We spend too much time trying to figure out the best report or which tool to use. We need to get our internal tech tools smarter and faster so we have the data at our fingertips.

2.0
Jul 9, 2025

Poor Leadership, Slow Progress, and Ineffective IKEA Board Hinder Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collaborative and supportive team environment within smaller groups. Strong camaraderie among colleagues, can make day-to-day work enjoyable. Opportunities for learning and exposure to various aspects of a growing company.

Cons

Leadership, especially the CEO, lacks accountability, resulting in slow progress and poor decision-making. Significant leadership gaps lead to inconsistent execution across teams. The company is still not profitable after 17 years, which raises concerns about the sustainability of the business. Critical projects, like the payments rewrite, have taken years to complete, The executive team repeatedly makes poor hiring decisions and a disastrous acquisition that has cost both time and money. The CEO’s focus is on personal anecdotes and networking for her next role (e.g., interviews about her gap year) instead of driving the company’s performance and results.

1.0
May 20, 2024

Stay away from this toxic place!

Recommend
CEO approval
Business Outlook

Pros

- The benefits are good at TR.

Cons

- Inept managers who do not know what they are doing which causes frequent changes in your responsibilities. You will be hired for one position and then it will change the following month, due to inept managers. The CEO makes people cringe when she talks in the all hands. Excessive Micromanagement. Fake culture and force activities upon employees to attend as well as redundant meetings that could clearly be a slack/email. There is high turnover rate and frequent layoffs. TR pays employees lower salaries than competitors. If you want your anxiety to go through the roof, then work here.

1.0
Mar 14, 2024

Absolutely Horrendous Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented and passionate individuals at the team level. Immense joy and satisfaction at that level.

Cons

The organizational culture is largely influenced by its leadership, with Ania serving as the exemplar. Unfortunately, her leadership style leaves much to be desired. She struggles to connect with the majority of Taskrabbit's employees (she is self-serving) and faces challenges in retaining members of the leadership team. Furthermore, she continues to appoint incompetent leaders who align with her ineffective approach and accommodate her working style. Consequently, the company's culture has become toxic and excessively political, which is disproportionate to its size. Despite the company achieving record numbers, largely attributable to the hard work of its employees, there is a strong belief that these numbers could be even higher with a different CEO at the helm. However, from an external perspective, there appears to be no immediate reason to demand a change in leadership. I hope that the board or individuals from IKEA, as stakeholders, will conduct a thorough assessment of Ania's impact on the company.

1.0
Dec 19, 2022

CEO?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really good at throwing away money and great at avoiding accountability

Cons

The CEO is utterly useless and at times it is believed that she actively micromanages and disrupts plans because she's so insecure and ineffectual as a leader that she doesn't know what else to do with her time. She definitely doesn't know how to run a company or build an effective team. The growth of the company is bleaker and bleaker with her in charge. And that's why there is a question mark in the headline. On the bright side though, if you want to hear VPs and C-levels talk about globetrotting, how their au pair is working out (you read that right, yes), and them not being able to relate to the realities of the employees they under pay, this is definitely a company for you.

3.0
Oct 7, 2023
Recommend
CEO approval
Business Outlook

Pros

- The company culture is overall positive. People are driven by the mission of helping Taskers earn a living, which is pretty non-evil as far as tech companies go! - Taskrabbit is serious about remote-first work, and it's never hard finding time for personal commitments (i.e. doctor appointments, childcare, etc.) - Prioritization has usually been challenging, but our CTO implemented a new quarterly planning process that makes very clear what everyones' goals and objectives are. It's not perfect, but it's a big step up from what we did before! - Work/life balance is generally good on most teams. - Benefits are excellent, including unlimited PTO you're encouraged to take, well-being stipend, productivity stipend, learning stipend, and a Taskrabbit stipend to use on the platform.

Cons

- Like other reviewers, I agree that the strategic direction from the CEO is questionable. I wouldn't be surprised if a change in leadership occurs within the next ~12 months, but nothing has been announced. - Collaboration between the data team and engineering, design, and product is generally poor. The data team leadership micromanages ICs and doesn't allow them enough space to actually do their job. ICs are in constant tension between what's best for their product/business partners and what will make the data team look good to the SLT. - There's been sizeable attrition in some departments over the last 12 months, particularly in product. This has resulted in a large loss of institutional knowledge. Bonuses will be released at the end of October this year, and I expect there will be many more departures then too. That being said, many of the newest product hires seem excellent, and the future seems bright if we can retain them. - Bonus compensation is tied to company-level metrics and takes ~2 months to deliver after the fiscal year ends. Many newer hires were under the impression that their bonus is mostly guaranteed, which is not accurate. One positive of this structure though is that all levels of the company are working towards the same top-level goals. - Career opportunities are mixed. Taskrabbit often hires out manager/director positions, meaning there isn't much opportunity within the company for ICs to grow into leaders. - Compensation is mixed. No equity is available because Taskrabbit is wholly owned by IKEA. Mid-senior ICs comp is slightly below tech expectations (even at similarly-sized companies), but management comp is generally good because they offer more cash/bonus than comparable roles since there's no equity. - There's often a "fire drill of the month" which pulls everyone's attention away from their stated priorities. Sometimes these situations merit the resources they draw, but often times they don't are a result of improperly resourced infrastructure. Data team ICs are almost always the ones most pressured by these occurrences, which means their existing priorities suffer and fall behind

1.0
Sep 11, 2023

Declining Fast

Recommend
CEO approval
Business Outlook

Pros

Working at TR is a great place that values remote work and having a family. It's not uncommon to see a child in the background of a meeting call or share family updates and that's totally supported amongst teams. In fact, the teams that you work with are some of the best and talented people that you'll meet. There's a lot of really humble and amazing individual contributors. This is the only reason TR retains any good talent on average for about 1 year but if you double click into it further, they all end up leaving because of leadership. It's not quite possible to stick around longer solely for those good people.

Cons

I don't even know where to begin. It's kind of wild how drastic the experience becomes when you move from IC to leadership. It's like everyone at this company that is an IC and is in the trenches, is super passionate, and willing to grind to get projects moving along but wow the leadership does basically everything opposite from what basic leadership is expected to do. The senior leadership is incredibly demoralizing, toxic, creates divides, perpetuates rumors, fear mongering culture, and incessant gas lighting. Note that nothing your team does will ever be enough because goals and objectives can change literally on a whim all because the CEO decided last minute they "didn't like" something. The minute a mistake is made, your job is at jeopardy and everyone that you worked with is also at risk of being on the chopping block. Anyone that is currently in senior leadership is basically a "yes person" to the CEO, and the directors at the company are praised for how well they play into these politics. It is totally normal for leadership to degrade and undermine teams of ICs. Leadership really has a knack for establishing zero psychological safety. It's only a matter of time before they end up running it all into the ground (which I'm confident they're on their way to doing). If you have ANY integrity in your work, STAY AWAY!!! Any good talent that is still there is already one foot out the door.

1.0
Nov 12, 2024

Good potential with a new ceo

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- benefits - employee programs - remote (but not any more) The people operations team really cares about supporting managers and employees. It is probably the only well running team at TaskRabbit. Even international teams feel well taken care of

Cons

Everything else The CEO really gets a kick out of smooth talkers so if you are a young white guy or woman who sounds half way smart you will do good. Unfortunately these aren't the leadership that is doing the good work. You will be dispensible. In spite of good company performance Ania thinks she can always do better with new people. I am sure that her slt attrition is 100% by now but she will say it's not her fault. You might learn something but most of the time you will be spinning without progress since priorities change every time senior leadership makes bad decisions Ania will be on her cell phone or sending slack messages on the side during important meetings and even one on ones

Viewing 1 - 3 of 17 Reviews

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