TaskRabbit reviews

3.2

44% would recommend to a friend

(184 total reviews)
avatar

Ania Smith

39% approve of CEO

30% positive business outlook

TaskRabbit has an employee rating of 3.2 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TaskRabbit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

184 reviews
2.0
Oct 10, 2016
Recommend
CEO approval
Business Outlook

Pros

The people are amazing at TaskRabbit. It was my first job in the Bay Area and helped me meet some incredible people.

Cons

Management lacks vision and seeks quick n' dirty growth strategies over long-term value. Technical leadership is terrible with many undocumented services cobbled together to keep a system barely operable. Horrible developer experience.

1.0
Jan 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Most of the reviews listed for TaskRabbit are left by independent contractors who are not/ were never "employees" of the company. They assemble furniture, scrub bathtubs, deliver groceries and move loveseats by using the TaskRabbit platform to build their own business as a contractor. I was an actual employee at TaskRabbit at their HQ in SOMA SF. Pros were a great office location and view, gameroom, lunch delivered everyday, snacks, open bar, music and games in the office. Also they had really excellent offsite events and team hangouts. They offer full benefits, 401K (no matching) and $100 credit per month to spend on independent contractors to do anything you want. Equity packages are offered after 1 year and employees can WFH when they want/need.

Cons

Salary- TaskRabbit pays in the bottom 30% of the industry standard across the board- this includes engineers. Employee headcount- everyone there quit so there is currently no Android development, limited Product resources (as in NONE), one data scientist, a marketing team of one and no business intelligence. There is also no sales, one person managing partnerships, and a member service team that only exists to "put out fires" in the marketplace. The product- Essentially TaskRabbit is a platform for untalented, unskilled laborers to come together and charge an hourly rate of whatever they want to quite literally do anything you need. These are people who have been fired from other jobs, are unemployable and generally have no other options but to deliver your groceries or scrub your toilet. They're given the freedom to charge $150/ hour or more for their time. They also are never asked to prove that they are capable of performing these duties so every time you hire one of these people, you risk them being inexperienced. High level management- There is a major disconnect within the direction of the company. TaskRabbit is not a startup, it is a confused, 8-9 year old company that still does not have their goals together enough to develop any further. There are major structural and operational changes that occur regularly, which is a sign that a company is suffering. Several of us voluntarily declined our stock options because we do not see the company having any worth in the future.

2.0
Dec 15, 2015
Recommend
CEO approval
Business Outlook

Pros

The culture at TaskRabbit is ok. They're friendly, open to new ideas from all employees, but don't take lower-level employees seriously.

Cons

The thing I didn't like about TaskRabbit is I didn't have a single shred of confidence that they were truly committed to helping employees succeed and grow. Often times if we had an idea we were expected to fully execute it using the utmost minimal of resources. Additionally, many long-standing problems with the product went neglected for 6+ months before they were addressed. To me TaskRabbit puts up a type of 'Smoke and Mirrors' act that they're a great company to work for, when in reality, they're strapped for resources and are not committed to employee development.

Viewing 178 - 180 of 184 Reviews

Glassdoor has 212 TaskRabbit reviews submitted anonymously by TaskRabbit employees. Read employee reviews and ratings on Glassdoor to decide if TaskRabbit is right for you.