Is TaskUs a good company to work for as a Agent?

Agent professionals working at TaskUs have rated their employer with 3.8 out of 5 stars in 60 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Agent Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Agent interview questions at TaskUs .

Does TaskUs pay Agent employees well?

Agent professionals rate their compensation and benefits at TaskUs with 3.5 out of 5 stars based on 60 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Agent salaries at TaskUs.

How happy are Agent professionals working at TaskUs?

86% of Agent employees at TaskUs would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Agent professionals have also rated TaskUs with a 4.1 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.2 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (131) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1082 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 882 reviews)); "Great working environment and an employee first company" ((in 454 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 450 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 926 reviews)); "There is MAJOR favoritism and it's blatant." ((in 63 reviews)); "No job security and only night shifts" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Agent reviews

3.8

86% would recommend to a friend

(60 total reviews)

Bryce Maddock

87% approve of CEO

81% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Senior management

4.1

Diversity & inclusion

4.1

Work/Life balance

4.1

Career opportunities

3.5

Compensation and benefits

Agent employees have rated TaskUs with 3.8 out of 5 stars, based on 60 company reviews on Glassdoor. This indicates that most Agent professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Agent professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

60 reviews

5.0

Oct 7, 2024

My first month with Task Us

Agent

Recommend

CEO approval

Business Outlook

Pros

I like all the good benefits that every employee gets, the auto approve leaves and the most important is the people first.

Cons

I got a low skill premium

5.0

May 9, 2024

Best place to work so far

Agent

Recommend

CEO approval

Business Outlook

Pros

Good employee benefits and working environment

Cons

The cons of working at the company always depend on the people I work with but if I'm going to rate the company itself everything is just great for me

4.0

May 3, 2024

Good company

Agent

Recommend

CEO approval

Business Outlook

Pros

The environment is fun and not at all toxic.

Cons

Low salary and minimal internal career growth.

Viewing 7 - 9 of 60 Reviews

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TaskUs

TaskUs Agent reviews

Ratings by category

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My first month with Task Us

Best place to work so far

Good company

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