2.0
Feb 9, 2022
"Work-Life balance" is just a mere tag line but not happening in reality.
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Benefits are good, better than other BPO companies that I have been.
Cons
Despite good employee benefits, salary is actually mid-range, and the workload is very much overwhelming. Pressure is too much. Especially when you work as support, you are inclined to work more than the usual hours of your shift (up to 12-15 hours a day) without OT Pay. There are managers who don't respect boundaries and don't really hold up the work-life balance that the company promises. Also, promotion is difficult and if promoted, your pay only gets aligned with your new role after 6 months. Meanwhile, you will only get a percentage of the higher salary but you will be doing the full workload of a regular in the new role.