TaskUs Call Center Agent reviews

4.1

76% would recommend to a friend

(41 total reviews)
avatar

Bryce Maddock

100% approve of CEO

75% positive business outlook

Call Center Agent employees have rated TaskUs with 4.1 out of 5 stars, based on 41 company reviews on Glassdoor. This indicates that most Call Center Agent professionals have an excellent working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Call Center Agent professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

41 reviews
2.0
Mar 19, 2026

A very mixed bag...

Recommend
CEO approval
Business Outlook

Pros

*Salary mostly on time *Work from home *Nice coworkers

Cons

*Disorganized and chaotic menagment *Projects shutting down over night without giving agents any notice upfront *Very few solid benefits *High expectations yet low rewards

5.0
May 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Learned a lot about call center business and improved my social skills at work.

Cons

So far I don't have any negative comments about the company.

Viewing 1 - 3 of 41 Reviews

Glassdoor has 19,394 TaskUs reviews submitted anonymously by TaskUs employees. Read employee reviews and ratings on Glassdoor to decide if TaskUs is right for you.