TaskUs Chat Support reviews

Low Compensation: Many employees find the salary to be low compared to the industry standard or workload. Slow Career Growth: Promotion opportunities can be slow or limited, often favoring internal favorites or having long waiting lists. High Workload/Stress: Chat support involves multitasking, and high-volume, fast-paced accounts can be stressful. Ineffective Management (Account Specific): While many report good management, some report issues with leadership and accountability.

The salary is too low, you worked so hard to get a 5 star rating during your annual performance review and only get 700 pesos increase on your basic salary. There are also too much politics, you have to climb yourself to mingle around bosses for promotion, and most of the times, even if you're qualified for the role you're applying for, they will tell you that this employee is already lined up for promotion years ago. The management system is really broken. Some TLs are also using the team's budget for their own.