Is TaskUs a good company to work for as a Chat Support?

Chat Support professionals working at TaskUs have rated their employer with 4.3 out of 5 stars in 62 Glassdoor reviews. This is a higher than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Chat Support Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Chat Support interview questions at TaskUs .

Does TaskUs pay Chat Support employees well?

Chat Support professionals rate their compensation and benefits at TaskUs with 4.0 out of 5 stars based on 62 anonymously submitted employee reviews. This is 5.1% better than the company average rating for salary and benefits. Find out more about Chat Support salaries at TaskUs.

How happy are Chat Support professionals working at TaskUs?

77% of Chat Support employees at TaskUs would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Chat Support professionals have also rated TaskUs with a 4.4 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"Great culture and very inclusive" ((in 1194 reviews)); "the benefits were good and the company hists a lot of events that are really fun." ((in 1101 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 867 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 465 reviews)); "Great working environment and an employee first company" ((in 457 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 916 reviews)); "Low Compensation: Many employees find the salary to be low compared to the industry standard or workload." ((in 93 reviews)); "As mentioned above, Low pay and Bad managers" ((in 69 reviews)); "You will see blatant favoritism" ((in 61 reviews)); "Awful upper management, politics, overworked" ((in 58 reviews))

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TaskUs

TaskUs Chat Support reviews

4.3

77% would recommend to a friend

(62 total reviews)

Bryce Maddock

95% approve of CEO

89% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.4

Work/Life balance

4.4

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Chat Support employees have rated TaskUs with 4.3 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Chat Support professionals have an excellent working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Chat Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

62 reviews

5.0

Apr 7, 2021

.

Chat support representative

Recommend

CEO approval

Business Outlook

Pros

It is ridiculously awesome and I love the the culture

Cons

I don't have any comment for this

4.0

Mar 18, 2021

Taskus is a good company

Chat support

Recommend

CEO approval

Business Outlook

Pros

Benefits, Environment Incentives bonuses management

Cons

none as of the moment

5.0

Mar 13, 2021

TaskUs

Chat agent

Recommend

CEO approval

Business Outlook

Pros

Awesome work environment, very friendly.

Cons

Haven’t experienced any cons since joining the team!

Viewing 49 - 51 of 62 Reviews

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TaskUs Chat Support reviews

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Taskus is a good company

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