Is TaskUs a good company to work for as a Customer Service Advisor?

Customer Service Advisor professionals working at TaskUs have rated their employer with 3.4 out of 5 stars in 51 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Service Advisor Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Service Advisor interview questions at TaskUs .

Does TaskUs pay Customer Service Advisor employees well?

Customer Service Advisor professionals rate their compensation and benefits at TaskUs with 3.1 out of 5 stars based on 51 anonymously submitted employee reviews. This is 20.3% worse than the company average rating for salary and benefits. Find out more about Customer Service Advisor salaries at TaskUs.

What TaskUs locations are top rated by Customer Service Advisor employees?

San Antonio is the top rated TaskUs location by Customer Service Advisor employees.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (131) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1082 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 882 reviews)); "Great working environment and an employee first company" ((in 454 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 450 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 926 reviews)); "There is MAJOR favoritism and it's blatant." ((in 63 reviews)); "No job security and only night shifts" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Customer Service Advisor reviews

3.4

98% would recommend to a friend

(51 total reviews)

Bryce Maddock

98% approve of CEO

93% positive business outlook

Ratings by category

3.1

Culture & values

3.1

Diversity & inclusion

3.1

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Customer Service Advisor employees have rated TaskUs with 3.4 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Customer Service Advisor professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Customer Service Advisor professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

51 reviews

5.0

Apr 9, 2021

An awesome company

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Pay is good and the company actually cares about its employees

Cons

No cons on my part

5.0

Apr 9, 2021

Great so far!

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Welcoming and open work environment.

Cons

None that I can think of.

1.0

Apr 6, 2021

What can I say about this place...

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

You learn something new everyday

Cons

Inconsistent, almost hard to move up here, everyone sleeps with everyone TL's are not professional, you are just another number to them

TaskUs Response

We are very sorry to hear about your experience at TaskUs. We value all of our employees’ feedback and would appreciate the opportunity to learn more about your experience and see how we can improve. If you are willing to share, please reach out to our HR team at samantha.laurel@taskus.com or rick.harvey@taskus.com.

Viewing 10 - 12 of 51 Reviews

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TaskUs Customer Service Advisor reviews

Ratings by category

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Reviews by job title

An awesome company

Great so far!

What can I say about this place...

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