Is TaskUs a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at TaskUs have rated their employer with 4.7 out of 5 stars in 49 Glassdoor reviews. This is a higher than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Service Associate Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at TaskUs .

Does TaskUs pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at TaskUs with 4.7 out of 5 stars based on 49 anonymously submitted employee reviews. This is 21.2% better than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at TaskUs.

How happy are Customer Service Associate professionals working at TaskUs?

98% of Customer Service Associate employees at TaskUs would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Customer Service Associate professionals have also rated TaskUs with a 4.1 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.1 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1087 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 889 reviews)); "Great working environment and an employee first company" ((in 472 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 460 reviews)); "Permanent Work from Home is the best" ((in 400 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 907 reviews)); "There is MAJOR favoritism and it's blatant." ((in 63 reviews)); "Awful upper management, politics, overworked" ((in 60 reviews)); "Even leaders contribute to bullying and harassment." ((in 11 reviews))

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TaskUs

TaskUs Customer Service Associate reviews

4.7

98% would recommend to a friend

(49 total reviews)

Bryce Maddock

100% approve of CEO

97% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.7

Compensation and benefits

4.6

Senior management

4.1

Culture & values

4.1

Work/Life balance

3.6

Career opportunities

Customer Service Associate employees have rated TaskUs with 4.7 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have an excellent working experience there. TaskUs is rated 28% above average by Customer Service Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

49 reviews

5.0

May 24, 2021

Ridiculously good

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Great work environment Always ontime or early pay Incentives (Team)

Cons

No individual incentives for our account

3.0

May 23, 2021

N/A

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Nice workplace at the start

Cons

Needs improvement in salary compensation

5.0

May 18, 2021

Is really a great company?

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

People first company absolutely Always thinking about employees well being Even employees mental health is being taking care off since being stuck at home working can be a problem for mental state The leaders that we have really cares about us. At this time of crisis the company is also helping us to find ways to get extra income through online bazaars and helping small businesses that is own by employees promoting it and even put up a website to help.

Cons

For me there is none I have never encountered a company that is really heavy on the terms of "putting your people first" than TaskUS.

Viewing 22 - 24 of 49 Reviews

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TaskUs Customer Service Associate reviews

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Ridiculously good

N/A

Is really a great company?

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