Is TaskUs a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at TaskUs have rated their employer with 3.7 out of 5 stars in 1,302 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Service Representative Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at TaskUs .

Does TaskUs pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at TaskUs with 3.5 out of 5 stars based on 1,302 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at TaskUs.

How happy are Customer Service Representative professionals working at TaskUs?

69% of Customer Service Representative employees at TaskUs would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Customer Service Representative professionals have also rated TaskUs with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.6 rating for career opportunities.

What TaskUs locations are top rated by Customer Service Representative employees?

TaskUs locations which are top rated by Customer Service Representative employees are Harlingen , San Antonio and New Braunfels .

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1208) , Customer Service Teammate (862) , Teammates (795) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (131) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1096 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 886 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 465 reviews)); "Great working environment and an employee first company" ((in 458 reviews)); "Permanent Work from Home is the best" ((in 388 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 912 reviews)); "Some toxic managers." ((in 73 reviews)); "No job security and only night shifts" ((in 62 reviews)); "You will see blatant favoritism" ((in 60 reviews)); "Awful upper management, politics, overworked" ((in 55 reviews))

Skip to content Skip to footer

Notifications

TaskUs

TaskUs Customer Service Representative reviews

3.7

69% would recommend to a friend

(1,302 total reviews)

Bryce Maddock

83% approve of CEO

68% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.6

Work/Life balance

3.6

Career opportunities

3.5

Compensation and benefits

3.4

Senior management

Customer Service Representative employees have rated TaskUs with 3.7 out of 5 stars, based on 1,302 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Sep 13, 2017

Best place to work in QC

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

This company promotes a stress-free environment! Best place to work in QC!

Cons

Most incentives are not monetary

5.0

Sep 5, 2017

N/A

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Positive environment, Healthy living promotion, nice facilities and amazing people.

Cons

Small Pantry, training room too rowdy the smell of the pantry.

4.0

Aug 18, 2017

People-First Oriented Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

* Unusual BPO training setting- it's more fun. * Staffs were very accommodating. * Great working environment. * Generous amount of incentives and such. * The company, itself puts first their employees' health and well-being.

Cons

* Long hours of work. * No serviced shuttle, at least for those in BGC. * No continuous training.

Viewing 1285 - 1287 of 1,302 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.5★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at TaskUs

Sales/Customer Service Representative

WFM - Supervisor (RTM)

Workforce RTM Manager

Financial Customer Service Representative

TaskUs reviews FAQs

TaskUs reviews TaskUs Customer Service Representative reviews

TaskUs

TaskUs Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best place to work in QC

N/A

People-First Oriented Company

Top companies for "Compensation and Benefits" near you

Jobs at TaskUs

TaskUs reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

TaskUs reviews FAQs

Jobs at TaskUs