TaskUs Customer Service Representative reviews

3.7

69% would recommend to a friend

(1,302 total reviews)
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Bryce Maddock

83% approve of CEO

68% positive business outlook

Customer Service Representative employees have rated TaskUs with 3.7 out of 5 stars, based on 1,302 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Mar 22, 2017
Recommend
CEO approval
Business Outlook

Pros

When they said it's a ridiculous workplace, they really delivered-- and they delivered GOOD.

Cons

One downside I saw was the poor handling of a specific account which disappointed a lot of employees. I think it could've been handled better.

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TaskUs Response
9y
Thanks for taking the time to share your feedback. We're happy to hear you're satisfied with how we delivered! We love our ridiculous workplace too :) Thank you for providing this example. Transparent, clear communication is very important to us and something we are always looking to make even better.
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Glassdoor has 19,386 TaskUs reviews submitted anonymously by TaskUs employees. Read employee reviews and ratings on Glassdoor to decide if TaskUs is right for you.