Is TaskUs a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at TaskUs have rated their employer with 3.7 out of 5 stars in 1,302 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Service Representative Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at TaskUs .

Does TaskUs pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at TaskUs with 3.5 out of 5 stars based on 1,302 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at TaskUs.

How happy are Customer Service Representative professionals working at TaskUs?

69% of Customer Service Representative employees at TaskUs would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Customer Service Representative professionals have also rated TaskUs with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.6 rating for career opportunities.

What TaskUs locations are top rated by Customer Service Representative employees?

TaskUs locations which are top rated by Customer Service Representative employees are Harlingen , San Antonio and New Braunfels .

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (794) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"Great culture and very inclusive" ((in 1194 reviews)); "the benefits were good and the company hists a lot of events that are really fun." ((in 1101 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 867 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 465 reviews)); "Great working environment and an employee first company" ((in 457 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 916 reviews)); "Low Compensation: Many employees find the salary to be low compared to the industry standard or workload." ((in 93 reviews)); "As mentioned above, Low pay and Bad managers" ((in 69 reviews)); "You will see blatant favoritism" ((in 61 reviews)); "Awful upper management, politics, overworked" ((in 58 reviews))

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TaskUs

TaskUs Customer Service Representative reviews

3.7

69% would recommend to a friend

(1,302 total reviews)

Bryce Maddock

83% approve of CEO

68% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.6

Work/Life balance

3.6

Career opportunities

3.5

Compensation and benefits

3.4

Senior management

Customer Service Representative employees have rated TaskUs with 3.7 out of 5 stars, based on 1,302 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jun 29, 2017

Teammate

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Employee Obsessed company and culture related company

Cons

Trainees should have all the necessary tools while training. No one should left out

5.0

Jun 12, 2017

♥♥♥

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The trainings/seminars are very informative. The employees are very approchable and friendly.

Cons

As a beginner like me, I get confused with unfamiliar abbreviations that they are using. They should explain more about their jargon words or abbreviations they are using. But I think, I get used to it and learn more about it after a few months of staying here.

5.0

Jun 12, 2017

Short Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

So many pros they're not gonna fit.

Cons

I can't think of any cons.

Viewing 1291 - 1293 of 1,302 Reviews

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TaskUs

TaskUs Customer Service Representative reviews

Ratings by category

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Teammate

♥♥♥

Short Review

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