Item: TaskUs
Rating: 4
Author: Current employee - Customer Service

Question 1

Is TaskUs a good company to work for as a Customer Service?

Accepted Answer

Customer Service professionals working at TaskUs have rated their employer with 3.0 out of 5 stars in 119 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Service Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TaskUs.

Question 2

Does TaskUs pay Customer Service employees well?

Accepted Answer

Customer Service professionals rate their compensation and benefits at TaskUs with 2.5 out of 5 stars based on 119 anonymously submitted employee reviews. This is 41.3% worse than the company average rating for salary and benefits. Find out more about Customer Service salaries at TaskUs.

Question 3

How happy are Customer Service professionals working at TaskUs?

Accepted Answer

44% of Customer Service employees at TaskUs would recommend their employer to a friend. This rating has decreased by 26% in the past 12 months. Customer Service professionals have also rated TaskUs with a 2.6 rating for work-life-balance, 2.9 rating for diversity and inclusion, 3.0 rating for culture and values and 2.6 rating for career opportunities.

Question 4

What TaskUs locations are top rated by Customer Service employees?

Accepted Answer

San Antonio is the top rated TaskUs location by Customer Service employees.

Question 5

What are the top reviewed jobs at TaskUs?

Accepted Answer

Customer Service Representative (1387), Content Moderator (1209), Customer Service Teammate (861), Teammates (793), Team Leader (701), Team Mate (685), Customer Service Representative (CSR) (572), Quality Analyst (229), Learning Experience Leader (177), Teamate (163), Operations Manager (160), Customer Service Agent (143), Team Lead (143), Team Member (131), Customer Service (127)

Question 6

What are the pros of working at TaskUs according to real employee reviews?

Accepted Answer

"the benefits were good and the company hists a lot of events that are really fun." ((in 1092 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 886 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 466 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 460 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

Question 7

What are the cons of working at TaskUs according to real employee reviews?

Accepted Answer

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 923 reviews)); "Awful upper management, politics, overworked" ((in 60 reviews)); "You will see blatant favoritism" ((in 55 reviews)); "Too much office politics" ((in 29 reviews)); "Even leaders contribute to bullying and harassment." ((in 13 reviews))

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