TaskUs Customer Support Representative reviews

2.8

48% would recommend to a friend

(80 total reviews)
avatar

Bryce Maddock

69% approve of CEO

38% positive business outlook

Customer Support Representative employees have rated TaskUs with 2.8 out of 5 stars, based on 80 company reviews on Glassdoor. This indicates that most Customer Support Representative professionals have an average working experience there. TaskUs is rated 24% below average by Customer Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

80 reviews
2.0
Jan 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Fully remote- there is no need to visit office at all, it's really convenient Good salary- the salary is slightly higher than in other CS companies in the region

Cons

Endless corporative procedures and bad organization - there are numerous issues within the company itself that take ages to get resolved and simple things like schedule, small IT issues etc turn out to be way more complicated than they should be. Incompetent management - the people in management are not organized well and don't know basic things about operations which leads to dissatisfaction and ignorance in lower positions as well. Nepotism is playing a big role too, the same people are getting out of failed projects over and over again and are still getting positions on new projects depending on their relationships with upper management

Viewing 10 - 12 of 80 Reviews

Glassdoor has 19,390 TaskUs reviews submitted anonymously by TaskUs employees. Read employee reviews and ratings on Glassdoor to decide if TaskUs is right for you.