Is TaskUs a good company to work for as a Email Support?

Email Support professionals working at TaskUs have rated their employer with 3.9 out of 5 stars in 115 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Email Support Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Email Support interview questions at TaskUs .

Does TaskUs pay Email Support employees well?

Email Support professionals rate their compensation and benefits at TaskUs with 3.5 out of 5 stars based on 115 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Email Support salaries at TaskUs.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1072 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 877 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 471 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 469 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 929 reviews)); "You will see blatant favoritism" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Email Support reviews

3.9

94% would recommend to a friend

(115 total reviews)

Bryce Maddock

99% approve of CEO

65% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.1

Career opportunities

4.0

Work/Life balance

3.5

Compensation and benefits

3.2

Senior management

Email Support employees have rated TaskUs with 3.9 out of 5 stars, based on 115 company reviews on Glassdoor. This indicates that most Email Support professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Email Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

115 reviews

4.0

May 21, 2024

Great place to work at

Email support representative

Recommend

CEO approval

Business Outlook

Pros

Co- workers and management is good to work with

Cons

Low Salary. Salary is enough if you are single with no obligations

3.0

May 15, 2024

SF

Email support representative

Recommend

CEO approval

Business Outlook

Pros

Good company culture and salary.

Cons

Toxic management and micromanaging to the account where I was hired.

4.0

May 11, 2024

Gaming Account - Email Support

Email support

Recommend

CEO approval

Business Outlook

Pros

Friendly People, Easy account, Lots of work opportunities,

Cons

Management has favoritism which sucks as the account was nearly perfect.

Viewing 7 - 9 of 115 Reviews

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TaskUs reviews FAQs

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TaskUs

TaskUs Email Support reviews

Ratings by category

Ratings by demographic groups

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Great place to work at

SF

Gaming Account - Email Support

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