Is TaskUs a good company to work for as a Email Technical Support?

Email Technical Support professionals working at TaskUs have rated their employer with 3.6 out of 5 stars in 102 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Email Technical Support Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Email Technical Support interview questions at TaskUs .

Does TaskUs pay Email Technical Support employees well?

Email Technical Support professionals rate their compensation and benefits at TaskUs with 3.3 out of 5 stars based on 102 anonymously submitted employee reviews. This is 14.1% worse than the company average rating for salary and benefits. Find out more about Email Technical Support salaries at TaskUs.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"Great culture and very inclusive" ((in 1194 reviews)); "the benefits were good and the company hists a lot of events that are really fun." ((in 1101 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 867 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 465 reviews)); "Great working environment and an employee first company" ((in 457 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 916 reviews)); "Low Compensation: Many employees find the salary to be low compared to the industry standard or workload." ((in 93 reviews)); "As mentioned above, Low pay and Bad managers" ((in 69 reviews)); "You will see blatant favoritism" ((in 61 reviews)); "Awful upper management, politics, overworked" ((in 58 reviews))

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TaskUs

TaskUs Email Technical Support reviews

3.6

95% would recommend to a friend

(102 total reviews)

Bryce Maddock

99% approve of CEO

55% positive business outlook

Ratings by category

4.1

Culture & values

4.0

Diversity & inclusion

3.8

Career opportunities

3.7

Work/Life balance

3.3

Compensation and benefits

3.1

Senior management

Technical Email Support employees have rated TaskUs with 3.6 out of 5 stars, based on 102 company reviews on Glassdoor. This indicates that most Technical Email Support professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Technical Email Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

102 reviews

4.0

Mar 9, 2018

As a newbie, all the initial info given is inspiring and exciting

Email support

Recommend

CEO approval

Business Outlook

Pros

Benefit, facilities, employee engagement programs, company values and goals

Cons

I have yet to find out

3.0

Feb 9, 2018

Email Support

Email support

Recommend

CEO approval

Business Outlook

Pros

Accessibility , Location, work environment and program

Cons

Comfort room is not enough for the total of employees

5.0

Jan 14, 2018

Ridiculously awesome

Email support representative

Recommend

CEO approval

Business Outlook

Pros

Light workload, better pay especially for newbies, great incentives. Employee-centered, culture-centered. They management values employee's well-being. Yoga session, meal planning session, fairs by different clubs where you can put up a cart and endorse/sell your products. Jam nights with unli BOOOOOZE once a month with guest celebrity performers.

Cons

New account, most approaches/policies are on trial phase. New rules are rolled out very often. But it's very manageable. I wanted to try out to be a trainer/QA but since there are only few LOBs opening, competition is tough. There are lots of reliable agents opting for a trainer and QA posts.

Viewing 91 - 93 of 102 Reviews

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TaskUs

TaskUs Email Technical Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

As a newbie, all the initial info given is inspiring and exciting

Email Support

Ridiculously awesome

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