Is TaskUs a good company to work for as a Technical Support?

Technical Support professionals working at TaskUs have rated their employer with 3.2 out of 5 stars in 41 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Technical Support Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Technical Support interview questions at TaskUs .

Does TaskUs pay Technical Support employees well?

Technical Support professionals rate their compensation and benefits at TaskUs with 3.4 out of 5 stars based on 41 anonymously submitted employee reviews. This is 11.1% worse than the company average rating for salary and benefits. Find out more about Technical Support salaries at TaskUs.

How happy are Technical Support professionals working at TaskUs?

58% of Technical Support employees at TaskUs would recommend their employer to a friend. This rating has decreased by 22% in the past 12 months. Technical Support professionals have also rated TaskUs with a 3.1 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.5 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (131) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1092 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 886 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 466 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 460 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 923 reviews)); "Awful upper management, politics, overworked" ((in 60 reviews)); "You will see blatant favoritism" ((in 55 reviews)); "Too much office politics" ((in 29 reviews)); "Even leaders contribute to bullying and harassment." ((in 13 reviews))

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TaskUs Technical Support reviews

Item: TaskUs
Rating: 5
Author: Current employee - Technical Support

3.2

58% would recommend to a friend

(41 total reviews)

Bryce Maddock

74% approve of CEO

58% positive business outlook

Ratings by category

3.9

Career opportunities

3.5

Culture & values

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.1

Work/Life balance

3.1

Senior management

Technical Support employees have rated TaskUs with 3.2 out of 5 stars, based on 41 company reviews on Glassdoor. This indicates that most Technical Support professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Technical Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

41 reviews

5.0

Mar 9, 2018

Technical Support

Technical support

Recommend

CEO approval

Business Outlook

Pros

TaskUs is different. TaskUS makes me hopeful of my future.

Cons

I have nothing to say about this, so far.

5.0

Nov 15, 2017

Work/Life Balance

Technical support

Recommend

CEO approval

Business Outlook

Pros

Great Culture from company and and caring set of people.

Cons

None after being employed here for a month still seeing this is the best in the city.

Viewing 40 - 41 of 41 Reviews

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TaskUs Technical Support reviews

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