Is TaskUs a good company to work for as a Workforce Analyst?

Workforce Analyst professionals working at TaskUs have rated their employer with 4.3 out of 5 stars in 42 Glassdoor reviews. This is a higher than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Workforce Analyst Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Workforce Analyst interview questions at TaskUs .

Does TaskUs pay Workforce Analyst employees well?

Workforce Analyst professionals rate their compensation and benefits at TaskUs with 4.2 out of 5 stars based on 42 anonymously submitted employee reviews. This is 10% better than the company average rating for salary and benefits. Find out more about Workforce Analyst salaries at TaskUs.

How happy are Workforce Analyst professionals working at TaskUs?

70% of Workforce Analyst employees at TaskUs would recommend their employer to a friend. This rating has decreased by 25% in the past 12 months. Workforce Analyst professionals have also rated TaskUs with a 3.8 rating for work-life-balance, 4.4 rating for diversity and inclusion, 3.9 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1087 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 889 reviews)); "Great working environment and an employee first company" ((in 472 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 460 reviews)); "Permanent Work from Home is the best" ((in 400 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 907 reviews)); "There is MAJOR favoritism and it's blatant." ((in 63 reviews)); "Awful upper management, politics, overworked" ((in 60 reviews)); "Even leaders contribute to bullying and harassment." ((in 11 reviews))

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TaskUs

TaskUs Workforce Analyst reviews

4.3

70% would recommend to a friend

(42 total reviews)

Bryce Maddock

99% approve of CEO

70% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Compensation and benefits

4.1

Career opportunities

3.9

Culture & values

3.8

Work/Life balance

3.7

Senior management

Workforce Analyst employees have rated TaskUs with 4.3 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Workforce Analyst professionals have an excellent working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Workforce Analyst professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

42 reviews

5.0

Dec 6, 2022

One of the best Company to work with!!

Workforce real time analyst

Recommend

CEO approval

Business Outlook

Pros

Amazing benefits and healthy environment

Cons

All goods for me so far

1.0

Aug 16, 2022

Lacking appreciation for support employees

Workforce manager

Recommend

CEO approval

Business Outlook

Pros

remote options which helps with work life balance

Cons

bad management, favoritism, lack of accountability, lack of structure

TaskUs Response

Hey, I am very happy to hear you are enjoying our remote options to help with WLB. Regarding bad management and favoritism, this is not the TaskUs culture we pride ourselves on today. I’d love to learn a bit more. If you are up for a conversation please email me at bryce at taskus dot com. -Bryce

3.0

Aug 5, 2022

Free Meal

Workforce manager

Recommend

CEO approval

Business Outlook

Pros

What I like about Task Us is their daily free meals for employees. It is one of the ways to increase productivity and tackle retention. Employees could potentially save even more with free meals being offered by Task US. Buying meals could cost a lot of money. Employees who are short on budget can still come to work. From job satisfaction to productivity, it's a win-win solutions for both employees and the company. :)

Cons

1. It took me 23 days to get a company headset and that I had to buy my own headset. Response time is very slow despite several follow ups. 2. I have no company ID yet. During my RTO days, I had to log my ins and outs and leave an ID. Very inconvenient.

Viewing 16 - 18 of 42 Reviews

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TaskUs

TaskUs Workforce Analyst reviews

Ratings by category

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Reviews by job title

One of the best Company to work with!!

Lacking appreciation for support employees

Free Meal

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