Teavana reviews

Entirely too much communication to keep track of Conference calls that go on for hours that give very little information or motivation to increase sales High pressure to hit certain company initiatives out of what seems like desperation to make money from corporate Overall seems like a sinking ship Pay is nowhere where it needs to be for the responsibility and customer service expectations--good people don't want to work for 8 dollars an hour. They sell you on the bonus structure as an additional bump in salary, come to find out almost no one makes their goals so they are completely unattainable. You are expected to make beverages in between selling product and the beverages take away from the customers who want to buy product.

Not allowed to tell customers benefits of tea. $9 an hour and 1% commission. You sell $500 you get $5 at the end of the month. Not allowed to use discounts on Breville items. (Breville is $250) Nobody ever gets 20hrs a week. (I am scheduled maybe 2-3 shifts every 2 weeks. That is barely $200 a month) 90% of my coworkers HATE tea and have no reason to be working there. Starbucks is making Teavana "Hip" and "Cool" and taking away the heart and soul of the original organization. I have had several customers tell me they will not come back because it is overpriced now compared to before, (starbucks drastically increased the prices) and the people are now pushy to upselling and not helpful or knowledgeable about tea at all, going so far as making up lies to sell a tea.