Does Tend pay their employees well?

According to anonymously submitted Glassdoor reviews, Tend employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tend. This rating has been stable over the past 12 months.

How satisfied are employees working at Tend?

66% of Tend employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tend 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tend?

Dental Assistant (23) , Dental Hygienist (18) , Studio Manager (12) , Manager (8) , Registered Dental Hygienist (6) , Member Experience Specialist (5) , Patient Care Coordinator (5) , Welcome/Bar Staff (5) , Dentist (4) , Assistant Studio Manager (3) , Dental Hygienist RDH (3) , Talent Acquisition (3) , Dental Office Manager (2) , Director (2) , Food Server (2)

What are the pros of working at Tend according to real employee reviews?

"The pay is good." ((in 15 reviews)); "I've worked in a few locations and the other team members are great." ((in 7 reviews)); "fun work environment, great office space, learned a lot about dental" ((in 5 reviews)); "Leadership is accessible and encourages feedback, which creates an environment where ideas can be shared and implemented quickly." ((in 5 reviews)); "Plenty of opportunities for growth." ((in 5 reviews))

What are the cons of working at Tend according to real employee reviews?

"Benefits seem so" ((in 14 reviews)); "Poor management and a lot of turnover" ((in 9 reviews)); "There are still some growing pains, but upper management is aware and making strides to make things right." ((in 8 reviews)); "No work life balance at all" ((in 6 reviews)); "There is clear favoritism, and unless you just do exactly what you're told and don't complain or speak up for yourself or those around you, it is very unlikely that there will be any opportunity for advancement." ((in 5 reviews))

What are employees saying about Tend layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tend layoffs and their outlook for job security at Tend in 2026.

Tend reviews

3.5

66% would recommend to a friend

(214 total reviews)

Brian Bouma

67% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Culture & values

3.5

Compensation and benefits

3.4

Work/Life balance

3.4

Senior management

Tend has an employee rating of 3.5 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

214 reviews

5.0

Oct 5, 2021

Tend

Server

Recommend

CEO approval

Business Outlook

Pros

Flexible, easy, high pay, great experience, free food

Cons

Not really any cons actually

Tend Response

4y

We are so glad to have team members like you. Thank you for sharing about your experience working for Tend!

2.0

Sep 19, 2021

Could have been great.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong business model, experienced leadership team, friendly coworkers. Flipping an industry upside down and providing real value to people was exciting. Fast paced and growing quickly.

Cons

Expectation was to work hard and people were willing because they care. But the company does not reward its employees fairly for the work put in. Total package was severely lacking. Salary was significantly lower than the market standard in NYC. No bonus or stock options unless you were in upper management. Benefits weren't great or reasonable for someone with a family like myself. High deductible health plan cost $600/month for a family. $185/month for just yourself. PPO with a $1000 deductible cost $1300/month for a family. 0 days of sick leave so must use PTO which you can earn up to 15 days/year. Limited 7-8 national holidays per year. Dental and vision along with the retirement plan was quite decent. Very limited diversity at the top.

Tend Response

4y

Thank you for sharing your feedback; we're so sorry to hear your experience at Tend hasn't been wholly positive. We're proud to share that in responding to feedback we received in our annual team member engagement survey, we began offering better company-sponsored healthcare options this year, as well as more competitive compensation packages. Additionally, as a young organization, we know how important it is for us to consistently listen and continue improving our employee experience. We appreciate you taking the time to share your thoughts with us and hope to do right by you in the future. If you’re interested in continuing the dialogue, please reach out to us directly at at people@hellotend.com, or via AllVoices, our anonymous internal hotline.

4.0

Sep 16, 2021

Great people, but corporate can improve on diversity and accessibility

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everyone at Tend's Hubs and Studios will tell you the people are what make working here so amazing. Every team has smart, passionate, and capable people and everyone is friendly which is rare in my experience. I also like that covid safety has seemed a top priority for management throughout the pandemic.

Cons

- Exec team could do more to diversify corporate leadership. - Accountability and representation for BIPOC, LGBTQ, and the differently-abled don't seem to be a priority. Similarly, accommodations for gender identities outside the binary and for differently-abled folks seem minimal, if they exist at all (both for employees and members). - Benefits seem so-so compared to similar start-ups.

Tend Response

4y

Thank you for your feedback. Tend Dental is proud to be an equal opportunity employer. We are committed to building a diverse and talented team to help support our mission to change the way people think about the dentist. Please know that we’ll continue to build upon all aspects of Tend Dental, including our employee experience. If there are any further questions or concerns, please feel free to reach out to us at joinus@hellotend.

Viewing 187 - 189 of 214 Reviews

Jobs at Tend

Treatment Coordinator

Treatment Coordinator

Treatment Coordinator

Dental / Hygiene Assistant

Dental / Hygiene Assistant

Tend

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Reviews by job title

Tend

Could have been great.

Great people, but corporate can improve on diversity and accessibility

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