Tend reviews

3.5

66% would recommend to a friend

(214 total reviews)
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Brian Bouma

67% approve of CEO

60% positive business outlook

Tend has an employee rating of 3.5 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

214 reviews
2.0
May 20, 2021

Great Expectations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Young, innovative company, very patient-centric, great branding

Cons

Does not put forth the effort for internal teams like they do for Members (patients). Many corporate employees are ex-coworkers hired because of previous work relationships, NOT because they are the right person for the job. They often are vastly under-qualified. Low compensation with no raises despite continued funding. Working early mornings, late nights, and weekends just to stay caught up is the "norm." Lack of regard for doing what is right for employees. It seems this company only cares about the bottom line. No PTO payout, terrible parental leave, terrible medical benefits, doing the bare minimum of what is required by state law for its employees. Lastly and most disappointing is that despite the copious diversity in the clinical teams and in the markets our studios are in, there is no diversity among senior leadership and no desire to be socially educated and responsible in such a pivotal time

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Tend Response
5y
Thank you for providing your feedback on your employee experience. We're so sorry to hear that it hasn't been wholly positive. As a young organization, our top priority is to get better every day and we want you to know that we hear you. As Tend continues to grow, we are prioritizing both increasing our diversity as well as attracting the best, most talented and qualified candidates at all levels of our organization. We're proud to be an equal opportunity employer with over 75% female staff, but know that we cannot be complacent in our DEI practices. Our core value of tending to all includes recruitment and we hear your concerns and are working every day to be better. Regarding our employment packages, we strive to be competitive in both compensation and benefits, and are always considering employee feedback in our decision-making. Our current offerings are on par with the current market for the stage of our organization, but we understand the need to stay competitive. If you’d like to discuss these issues further, we would love to work with you on proactive solutions. We’re proud of our culture of collaboration that allows our team members to play a role in our company’s fast growth and development. If you’re interested in continuing the dialogue, please reach out to us directly at at people@hellotend.com, or via our anonymous reporting platform AllVoices.
5.0
May 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Tend will soon be the leading dental service organization in the country, and contributing to the growth is both exciting and invigorating. Ability to pivot and adjust is critical. Tons of opportunity for vertical growth. Good benefits. There is work to be done on the team culture but it is absolutely in progress and moving in the right direction.

Cons

With so much focus on growth and expansion, this thing is fast paced. While most of the time this is a source of excitement and collaboration, it might not be for everyone. Chain of command within studios and ops changes regularly.

5.0
May 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Friendly employees who are more than willing to jump in and help. Everyone I have worked with wants to see others and the business succeed. It is also a rapidly growing startup which leads to opportunity and an exciting environment!

Cons

Fast paced- not for everyone but it is a startup

Viewing 199 - 201 of 214 Reviews

Glassdoor has 231 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.