Terminix Sr. Customer Service Representative reviews

2.5

25% would recommend to a friend

(28 total reviews)
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Alain Moffroid

Not enough data to show CEO approval

25% positive business outlook

Sr. Customer Service Representative employees have rated Terminix with 2.5 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Sr. Customer Service Representative professionals have an average working experience there. Terminix is rated 32% below average by Sr. Customer Service Representative professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

28 reviews
2.0
Aug 14, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay is very nice, especially for millennials. Having a set schedule, weekends off, the prizes and the environment is clean/nice to work in.

Cons

Every aspect of the job is centered around metrics and being "productive". There is absolutely no exceptions or personalization, every agent is expected to be and act the same. Attendance rules are very unfair and almost impossible. There is little to almost no room to grow within the company.

Viewing 25 - 27 of 28 Reviews

Glassdoor has 2,072 Terminix reviews submitted anonymously by Terminix employees. Read employee reviews and ratings on Glassdoor to decide if Terminix is right for you.