Does Texas Mutual Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Texas Mutual Insurance Company employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Texas Mutual Insurance Company. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Texas Mutual Insurance Company?

65% of Texas Mutual Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Texas Mutual Insurance Company 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Texas Mutual Insurance Company?

Claims Adjuster (15) , Underwriter (10) , Adjuster (8) , Information Specialist (5) , Systems Engineer (5) , Senior Claims Adjuster (4) , Supervisor (4) , Claims (3) , Account Manager (2) , Claims Adjuster II (2) , Imaging Technician (2) , Management (2) , Senior Underwriter (2) , Underwriting (2)

What are the pros of working at Texas Mutual Insurance Company according to real employee reviews?

"They have good benefits including 401k" ((in 43 reviews)); "Great people to work with." ((in 16 reviews)); "Their genuine commitment to caring sets the tone for the great culture they have." ((in 14 reviews)); "Working with allot of great people / managers Great Pay Bonus is on point Benefits are great Fully remote, and often encouraged to take time off to prevent burn out" ((in 12 reviews)); "great work life balance" ((in 11 reviews))

What are the cons of working at Texas Mutual Insurance Company according to real employee reviews?

"Management is incompetent." ((in 17 reviews)); "Bad managers, promote unqualified favorites" ((in 5 reviews)); "New reorg to CTao is not working, current leadership undermines people and solutions for other departments as the he thinks he is the subject matter expert in every department" ((in 5 reviews)); "In just the past year the HRO regional office has lost between 8 to 10 underwriters and 3 supervisors." ((in 5 reviews)); "Upper management does not do anything with the feedback." ((in 3 reviews))

What are the top reviewed Texas Mutual Insurance Company locations?

Austin , Houston , Dallas , Irving , Georgetown , Euless

Texas Mutual Insurance Company reviews

3.8

65% would recommend to a friend

(200 total reviews)

Jeanette Ward

76% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (200 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Texas Mutual Insurance Company has an employee rating of 3.8 out of 5 stars, based on 200 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Texas Mutual Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

200 reviews

2.0

Dec 3, 2017

Lots of turnover!

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great benefits and 401k match. They do a good job of hiring good personalities. Fresh fruit in the break room.

Cons

Typical turnover found in a claims environment. The workload is unrealistic given the timelines and some of the supervision is nowhere to be found. There seems to be a disconnect with the front line employees and the management. Upper management has meetings with the front line employees for suggestions, but the suggestions fall on deaf ears. Too many meetings and not enough time to do your actual job.

1.0

Nov 14, 2015

Fabricated claim files

Adjuster

Recommend

CEO approval

Business Outlook

Pros

One hour lunch Breaks Garage parking Company directory Company badge

Cons

Claim file notes are altered No growth opportunities Employees Dr visit reports are reviewed by Texas Mutual before being paid!

1.0

Oct 27, 2024

Terrible

Finance

Recommend

CEO approval

Business Outlook

Pros

Few pros, it really depends on your supervisors.

Cons

They fired me because of my disability and even had my unemployment denied by making up a nonsensical story. Truly toxic management and leadership at all levels. My supervisors took credit for my work and suggestions. They shifted the blame for their mistakes onto me. They ignored my concerns. They gave my new Asian coworker credit for my accomplishments, like they couldn't believe a Latina could have been completing all that work by herself. Any conversation with leadership was a waste of time because another member of leadership had already spoken to them to give them the wrong impression. HR was negligent and just parroted my supervisors. There are a lot of company-wide meetings and superficial attempts to assure employees that they are valued and heard but it's all a joke. If you have valid criticism you are deemed troublesome. At the end of the day the only person that will be heard is your supervisor.

Texas Mutual Insurance Company Response

1y

Thank you for your review. We appreciate you taking the time to share your perspective on your experience with our company. We carefully consider all feedback regarding workplace interactions, including any concerns about discrimination. While our employees consistently rate us tops in the industry in the areas of diversity, inclusion and non-discrimination, we recognize that there is always room for improvement. To that end, your feedback will be shared with our leadership team as part of our ongoing efforts to enhance the employee experience at Texas Mutual. We would like to thank you for your service and contributions to the company and wish you the best in your future endeavors.

Viewing 16 - 18 of 200 Reviews

Jobs at Texas Mutual Insurance Company

Community Affairs Intern

Premium Audit Specialist - Virtual

Underwriter Specialist