Thatcher Technology Group, LLC reviews

Thank you for taking time to send us feedback. It is unfortunate that you did not bring up your concern regarding burnout prior to your departure. A quick Google search will provide information that most industries and professions experience burnout at some time during an employee’s career. Add all the circumstances surrounding Covid-19, and the number has increased significantly across the board. Many professionals believe burnout occurs due to situations outside of the workplace. Top burnout professions are physicians, nurses, retail and fast food workers. Thatcher cares about our employees. Thatcher has practices and resources in place to help our employees if they feel burnout. At Thatcher we stress communication and feedback. Not only does Thatcher practice an open-door policy where employees can speak with managers, the executive team or human resources regarding concerns - managers and staff have scheduled, reoccurring 1:1 meetings. Employees are able to bring up concerns, discuss professional goals and ways they want to improve their craft. Employees are encouraged to share their ideas of professional development and/or improvements for the team. Employees must be active participants in these conversations. Managers, the executive team and human resources are not able to address concerns if they are not made aware of issues. If employees are looking for outside help to manage the circumstances around burnout, Thatcher offers two different Employee Assistant Plans (EAPs) for employees. One is tied to the health insurance provider, and the other is open to all employees after two months of employment and covers immediate and some extended family members. Both EAPs are confidential and services are either free or at a reduced cost depending on the services. EAP information is presented at new hire orientation, physically posted by human resources, emailed, sent through SLACK, and discussed during at least one of the Thatcher Employee Quarterly Meetings. We wish you well in your future!

Thanks for the time to write your review. Thatcher has customers. Customers have projects and deadlines. Our managers work diligently with customers on timelines to ensure those deadlines are reasonable. The work at Thatcher is challenging. Technology is always evolving and changing. Our employees work 40 hours per week on a consistent basis. Managers encourage teams to stay on task and communicate when issues arise. Employees MUST advocate for themselves if they run into a situation where a task takes longer than expected OR when they are stuck on a task. For example, if a task is scheduled to take 3 hours to complete and employee is stuck and unable to move forward at the 1.5 hour mark, the employee should reach out to the lead or manager at the 2 hour mark for guidance if they are unable to find a solution on their own. If an employee waits to reach out to the lead or manager until hour 6, tasks and projects may be delayed. Communication is key when reaching deadlines. When communication is timely, goals and deadlines are reached. Daily scrum meetings during each sprint also help keeping goals in check and can help with adjusting timelines or tasks. It is unfortunate that you are suggesting a supervisor verbally abused their employee. All hires review company policy and steps to take during new hire orientation. Concerns can only be addressed if brought to the attention of the executive team, managers or human resources. Thatcher managers and executive team have an open-door policy. Employees are able to reach out to them directly to express an issue or concern, as well as the Human Resources department. Employees and their direct manager have one on one meetings on a regular basis where feedback is welcome. If employees have concerns, there are many ways in which to notify the company. Please note that constructive criticism may be given to help employees grow and learn and is different from verbal abuse. An infinite amount of work would correlate to Thatcher thriving! As Thatcher relies on customers for business, infinite/non-stop work is a good thing if you look at it this way. We wish you the best at your current/future employer.