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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Oct 26, 2017

Cheesecake factory

Recommend
CEO approval
Business Outlook

Pros

a young persons job. Must love cooking

Cons

Although the company produces high sales which equal money in your pockets because of poor management many simple things always go overlooked. I was constantly running out of supplies in the day to day shifts such as to go cups, and to go boxes. We often ran out of items on the menu because of poor ordering. No one holds anyone accountable for mistakes; whether that's long ticket times, food getting rang incorrectly, or simply running to a table wrong. Trash.

3.0
Oct 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Can drop a shift when you need to. Flexable. Can kind of pick your hours. This location is busy all the time so you don't get too bored.

Cons

Managers show favoritism and it's blatant especially when it comes to your schedule. Your out time is not your permanent out time, nothing is set in stone there.

3.0
Oct 24, 2017

Host

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun enviornment and good experience for first time working at a restaurant.

Cons

Difficult to move up. Just a part time job

Viewing 328 - 330 of 6,361 Reviews

Glassdoor has 6,511 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.